Helpdesk Support Specialist

Helpdesk SpecialistPrimary ResponsibilitiesAccountable for the accurate implementation of members' healthcare benefit policies at the assigned Helpdesks focusing on utilization management and the delivery of superior customer servicesIssues Letter of Authority after assessment of coverage, professionally explains non-coverage rationale to membersResponds...

Provide IT Helpdesk/in-house support.Create update, and close IT related incident tickets using the defined standard procedure and systems.Problem tracking, monitoring, troubleshooting and resolution of IT TicketsDocumentation of technical materials and procedures related to IT SystemsProvide deployment support of IT Projects; andIT Program...

Helpdesk Specialist Level: Rank and FileLeadership Responsibility: NAReporting Line: Helpdesk SupervisorPosition Accountability Statement:Accountable for the accurate implementation of members' healthcare benefit policies at the assigned Helpdesks focusing on utilization management and the delivery of superior customer services. Broad Responsibility...

Helpdesk Specialist Level: Rank and FileLeadership Responsibility: NAReporting Line: Helpdesk SupervisorPosition Accountability Statement:Accountable for the accurate implementation of members' healthcare benefit policies at the assigned Helpdesks focusing on utilization management and the delivery of superior customer services. Broad Responsibility...

Global IT Helpdesk Specialist (ONSITE/NIGHTSHIFT) Help Desk & IT Support (Information & Communication Technology) We are looking for an enthusiastic IT Helpdesk Specialist to join our team and work with our Global IT staff in the US, China, Malaysia and the Philippines. As an IT Helpdesk Specialist, you will provide solutions to any IT procedural or...

Responsibilities:Assist all inquiries from remote customer support via phone, email, and chat.Provide accurate and timely responses to remote customer support questions and concerns.Maintain a thorough understanding of company processes, products, and services.Quickly understand and adapt to new updates and changes in company policies or products.Ensure that...

Management (Information & Communication Technology) Full time Add expected salary to your profile for insights At least 5 years of proven managerial experience in Information Technology is a MUST for this position. The IT Helpdesk Manager role also requires outstanding communication skills.Responsibilities:Supervise and manage the helpdesk support...

Why Concentrix:Prepare for a game-changing career adventure filled with fun, growth, and endless possibilitiesAs a five billion-dollar publicly traded company (CNXC), we know that when we put our people first, business thrives. You'll find the runway and resources to build the career you've always imagined.At Concentrix, we celebrate diversity, empower our...

Posted: 20 days ago Openings: 50 Applicants: 28 Experience - minimum 2 yearsGraduation is mandatoryPackage - 4.5 LPA to 5.5 LPALocation - GurgaonShift - 24*7 / Rotational week offBoth side cabExcellent Communication skillRequired Candidate profileFor further details contactHR Gayathri E-mail - Skills highlighted with '' are preferred keyskills Hiring...

At Continuum Global Solutions, our vision is to be the leader in customer experience by connecting the right people with innovative solutions to deliver outstanding results. We will empower and support our employees to reach unimaginable heights while growing our business to make a global impact. Our can-do culture works together to make the ordinary...

At Continuum Global Solutions, our vision is to be the leader in customer experience by connecting the right people with innovative solutions to deliver outstanding results. We will empower and support our employees to reach unimaginable heights while growing our business to make a global impact. Our can-do culture works together to make the ordinary...

Ensure that the AHT of calls taken must be below 4 minutesMandatory experience in handling inbound IT support calls in English.All Incidents & Service Request needs to be logged as per Quality standardsReports to work as per the schedule adherence assigned to the analystAvoid unplanned absenteeismTo deliver an effective and professional service to the...

Ensure that the AHT of calls taken must be below 4 minutesMandatory experience in handling inbound IT support calls in English.All Incidents & Service Request needs to be logged as per Quality standardsReports to work as per the schedule adherence assigned to the analystAvoid unplanned absenteeismTo deliver an effective and professional service to the...

ClickUp is the world's only all-in-one productivity platform that flexes to the way people want to work. It replaces all individual workplace productivity tools with a single, unified platform that includes project management, document collaboration, whiteboards, spreadsheets, and AI. Our dedication to enhancing productivity has earned us recognition on...

Job Summary:We are seeking a dedicated and experienced Recruitment Specialist to join our team. The Recruitment Specialist will be responsible for managing the end-to-end recruitment process, from sourcing and attracting candidates to assessing and onboarding successful hires. The ideal candidate will have a proven track record in full-cycle recruiting,...

Networks & Systems Administration (Information & Communication Technology) Job Overview:KDCI is a dynamic and innovative company specializing in providing top-notch outsourcing solutions. We are looking for IT Support Specialists to join our vibrant team, offering the opportunity to work in a challenging and rewarding environment where your skills will be...

Position Overview:RecruitGo is in search of a Customer Experience Level 1 or Technical Helpdesk Support who will be working remotely. In this role, you will be responsible for providing technical customer service and support at a level of excellence to exceed the customer's expectations.Aside from your established skills and expertise, we are also looking...

DealHub is leading in the field of business application and with its unique quote-to-revenue solution helps the hottest names in the industry increase their revenue and manage their growth.With an amazing customer-oriented approach and sharp minds, the Support team helps our customers with their technical problems and finds the right solution for them.We are...

Application helpdesk, covering both internal and external users. Provides technical support to the organization's internal/external users of computer applications and hardware (e.g., PCs, servers, mainframes). Installs and tests new software and upgrades and makes software available to technical users. Ensures that standard software images are installed,...

Application helpdesk, covering both internal and external users. Provides technical support to the organization's internal/external users of computer applications and hardware (e.g., PCs, servers, mainframes). Installs and tests new software and upgrades and makes software available to technical users. Ensures that standard software images are installed,...