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Customer Support Helpdesk
2 days ago
Responsibilities:
Assist all inquiries from remote customer support via phone, email, and chat.Provide accurate and timely responses to remote customer support questions and concerns.Maintain a thorough understanding of company processes, products, and services.Quickly understand and adapt to new updates and changes in company policies or products.Ensure that remote customer support receives the most current and relevant information.Provide daily updates to the assigned manager regarding remote customer support interactions and issues. Requirements: College GraduatePrevious experience in customer support or a helpdesk environment is requiredMastery over the English LanguageProficiency in using customer support software and basic computer applications.Must be willing to be relocated to Malaysia.-
Helpdesk Support Specialist
2 weeks ago
Manila, National Capital Region, Philippines WebBeds Full timeProvide top-notch technical support and drive improvements – join us as a Helpdesk Support Specialist... J ob Title: Helpdesk Support Specialist Department: Operations In this role you will... The Helpdesk Support Specialist plays a vital role in providing technical support and assistance to customers and internal partners. The purpose of this role is to...
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Helpdesk Support
5 days ago
Manila, National Capital Region, Philippines NTT Philippines Digital Business Solutions, Inc. Full timeProvide IT Helpdesk/in-house support.Create update, and close IT related incident tickets using the defined standard procedure and systems.Problem tracking, monitoring, troubleshooting and resolution of IT TicketsDocumentation of technical materials and procedures related to IT SystemsProvide deployment support of IT Projects; andIT Program...
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Helpdesk Specialist
1 week ago
Manila, National Capital Region, Philippines Manpower Philippines Full timeHelpdesk SpecialistPrimary ResponsibilitiesAccountable for the accurate implementation of members' healthcare benefit policies at the assigned Helpdesks focusing on utilization management and the delivery of superior customer servicesIssues Letter of Authority after assessment of coverage, professionally explains non-coverage rationale to membersResponds...
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IT Helpdesk Manager
2 weeks ago
Manila, National Capital Region, Philippines IT Accuracy Full timeManagement (Information & Communication Technology) Full time Add expected salary to your profile for insights At least 5 years of proven managerial experience in Information Technology is a MUST for this position. The IT Helpdesk Manager role also requires outstanding communication skills.Responsibilities:Supervise and manage the helpdesk support...
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Helpdesk Specialist
2 weeks ago
Manila, National Capital Region, Philippines Manpower Philippines Full timeHelpdesk Specialist Level: Rank and FileLeadership Responsibility: NAReporting Line: Helpdesk SupervisorPosition Accountability Statement:Accountable for the accurate implementation of members' healthcare benefit policies at the assigned Helpdesks focusing on utilization management and the delivery of superior customer services. Broad Responsibility...
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Helpdesk Specialist
2 weeks ago
Manila, National Capital Region, Philippines Manpower Philippines Full timeHelpdesk Specialist Level: Rank and FileLeadership Responsibility: NAReporting Line: Helpdesk SupervisorPosition Accountability Statement:Accountable for the accurate implementation of members' healthcare benefit policies at the assigned Helpdesks focusing on utilization management and the delivery of superior customer services. Broad Responsibility...
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Global IT Helpdesk Specialist
2 weeks ago
Manila, National Capital Region, Philippines Nityo Infotech Full timeGlobal IT Helpdesk Specialist (ONSITE/NIGHTSHIFT) Help Desk & IT Support (Information & Communication Technology) We are looking for an enthusiastic IT Helpdesk Specialist to join our team and work with our Global IT staff in the US, China, Malaysia and the Philippines. As an IT Helpdesk Specialist, you will provide solutions to any IT procedural or...
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Technical Helpdesk Analyst
2 days ago
Manila, National Capital Region, Philippines Concentrix Philippines Full timeWhy Concentrix:Prepare for a game-changing career adventure filled with fun, growth, and endless possibilitiesAs a five billion-dollar publicly traded company (CNXC), we know that when we put our people first, business thrives. You'll find the runway and resources to build the career you've always imagined.At Concentrix, we celebrate diversity, empower our...
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IT Helpdesk
2 weeks ago
Manila, National Capital Region, Philippines Continuum Global Solutions Full timeAt Continuum Global Solutions, our vision is to be the leader in customer experience by connecting the right people with innovative solutions to deliver outstanding results. We will empower and support our employees to reach unimaginable heights while growing our business to make a global impact. Our can-do culture works together to make the ordinary...
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IT Helpdesk
3 weeks ago
Manila, National Capital Region, Philippines Continuum Global Solutions Full timeAt Continuum Global Solutions, our vision is to be the leader in customer experience by connecting the right people with innovative solutions to deliver outstanding results. We will empower and support our employees to reach unimaginable heights while growing our business to make a global impact. Our can-do culture works together to make the ordinary...
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L2 Service HelpDesk
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Manila, National Capital Region, Philippines COFORGE BPS PHILIPPINES, INC. Full timeEnsure that the AHT of calls taken must be below 4 minutesMandatory experience in handling inbound IT support calls in English.All Incidents & Service Request needs to be logged as per Quality standardsReports to work as per the schedule adherence assigned to the analystAvoid unplanned absenteeismTo deliver an effective and professional service to the...
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L2 Service HelpDesk
2 weeks ago
Manila, National Capital Region, Philippines COFORGE BPS PHILIPPINES, INC. Full timeEnsure that the AHT of calls taken must be below 4 minutesMandatory experience in handling inbound IT support calls in English.All Incidents & Service Request needs to be logged as per Quality standardsReports to work as per the schedule adherence assigned to the analystAvoid unplanned absenteeismTo deliver an effective and professional service to the...
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IT Technical Support Associate
1 week ago
Manila, National Capital Region, Philippines Foundever™ Full timeJob Description:Provides Technical and Warranty support for processors, motherboards, servers, and networking products through phone, email, and chat. Technical in nature troubleshoots and provides customer service for Intel Products. Technical Voice/Email/Chat - Support.Typical Qualifications:Education: Bachelor's degree in IT, Computer Science, or a...
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IT Technical Support Associate
13 hours ago
Manila, National Capital Region, Philippines Foundever™ Full timeJob Description:Provides Technical and Warranty support for processors, motherboards, servers, and networking products through phone, email, and chat. Technical in nature troubleshoots and provides customer service for Intel Products. Technical Voice/Email/Chat - Support.Typical Qualifications:Education: Bachelor's degree in IT, Computer Science, or a...
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IT Helpdesk Analyst
2 weeks ago
Manila, National Capital Region, Philippines ClickUp Full timeClickUp is the world's only all-in-one productivity platform that flexes to the way people want to work. It replaces all individual workplace productivity tools with a single, unified platform that includes project management, document collaboration, whiteboards, spreadsheets, and AI. Our dedication to enhancing productivity has earned us recognition on...
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Technical Support Representative I HelpDesk L1)
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Manila, National Capital Region, Philippines FIS Global Full timePosition Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : General Equivalency Diploma Travel Percentage : 0%Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented...
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Technical Support Representative I HelpDesk L1)
2 weeks ago
Manila, National Capital Region, Philippines FIS Global Full timePosition Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : General Equivalency Diploma Travel Percentage : 0%Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented...
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Technical Support Representative I HelpDesk L1)
4 weeks ago
Manila, National Capital Region, Philippines FIS Global Full timePosition Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : General Equivalency Diploma Travel Percentage : 0%Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented...
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1st Line Support Analyst
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Manila, National Capital Region, Philippines Willis Towers Watson Full timeApplication helpdesk, covering both internal and external users. Provides technical support to the organization's internal/external users of computer applications and hardware (e.g., PCs, servers, mainframes). Installs and tests new software and upgrades and makes software available to technical users. Ensures that standard software images are installed,...
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1st Line Support Analyst
3 months ago
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