Remote Desktop Support Specialist

1 week ago

Work from Home, Philippines Gobblin Club Full time ₱280 - ₱340 per year

Job Overview

As our Customer Engagement & Administrative Support Staff, you'll take ownership of Gobblin Club's social media presence while also supporting day-to-day customer service and administrative operations. You'll manage our social platforms (Facebook, Instagram, WhatsApp, and others), engage with our community, and provide professional support to our customers. Additionally, you'll handle essential administrative tasks such as registering new customers, producing invoices, and maintaining accurate records to ensure smooth business operations.

Key Responsibilities

  • Manage daily posting, scheduling, and content updates across all social media platforms (Facebook, Instagram, etc.)
  • Respond promptly and professionally to customer messages, comments, and inquiries across all platforms
  • Register new customers in the system and maintain accurate customer records
  • Produce and send invoices; support general billing and administrative processes
  • Monitor and track social media engagement, follower growth, and content performance
  • Develop and implement strategies to optimise follower growth and increase engagement
  • Provide excellent customer service by assisting with bookings, answering questions, and resolving concerns
  • Collaborate with the team to brainstorm and create engaging content aligned with our brand and mission
  • Stay up to date with social media trends, platform updates, and best practices
  • Flag and escalate any sensitive customer issues to management
  • Prepare monthly reports on social media and administrative performance metrics and suggest areas for improvement
  • Other administrative matters

Requirements

  • Previous experience managing business social media accounts (Facebook, Instagram, WhatsApp, etc.)
  • Strong written communication skills in English; ability to write friendly, clear, and concise messages
  • Customer service and administrative experience (e.g., invoicing, record-keeping, scheduling) preferred
  • Organised, detail-oriented, and proactive, with the ability to manage multiple responsibilities
  • Familiarity with social media analytics and scheduling tools (e.g., Meta Business Suite, etc.)
  • Creative mindset with an eye for engaging content
  • Reliable internet connection and ability to work independently from home, with flexible hours (including weekends if needed)

Job Types: Full-time, OJT (On the job training)

Pay: Php26, Php28,595.00 per month

Benefits:

  • Pay raise
  • Work from home

Education:

  • Senior High School (Required)

Experience:

  • Customer service: 3 years (Required)

Language:

  • english (Required)

Work Location: Remote

  • Helpdesk - Desktop End-User Support

    4 days ago

    Work from Home, Philippines KC Global Talent Solutions, Inc. Full time ₱630,000 - ₱840,000 per year

    The position will be responsible for supporting and helping to resolve end-user's desktop, application, access and other related issues. This role works closely with Level 2/3 Desktop Engineers, Network and Application teams, infrastructure engineers and SMEs to resolve end-users' application and other related issued.Serve as the first point of contact for...

  • Junior IT Support Specialist

    4 days ago

    Work from Home, Philippines Touch Support Full time $30,000 - $60,000 per year

    Junior IT Support SpecialistRequired work experience: not requiredFull-time, remote workWho are we?You have always been interested in IT but haven't yet found your way in? Or have you just started learning about technology and want to put your passion into a career? Then, this is the perfect time and place to make it happenTouch Support is a US-based company...

  • L1 Microsoft Support Specialist

    4 days ago

    Work from Home, Philippines OpSource, Inc. Full time ₱600,000 - ₱1,200,000 per year

    Job Summary: As an L1 Microsoft Support Specialist, you'll be the first point of contact for users. You'll log incidents, perform basic troubleshooting, and quickly resolve common issues across a range of Microsoft products. Your primary goal is to provide excellent customer service and achieve a high first-call resolution rate.Job Responsibilities:Provide...

  • Email Marketing Specialist

    4 days ago

    Work from Home, Philippines Support Tech Full time $70,000 - $120,000 per year

    About Support Tech LLCSupport Tech LLC is your nationwide partner for on-site IT solutions, providing "smart hands" for remote support, tech deployments, and IT staffing to ensure operational continuity for multi-site businesses. We efficiently deliver on-site expertise within agreed-upon SLAs.The OpportunityWe're seeking a full-time, results-driven Email...

  • Bookkeeper (Remote)

    2 weeks ago

    Work from Home, Philippines Prime Virtual Full time ₱320,000 - ₱480,000 per year

    About the Role:We are looking for a reliable and detail-oriented Bookkeeper to support a US-based accounting team. The ideal candidate will have proven experience managing books using QuickBooks Online and Desktop, with additional experience in AppFolio and AvidPay considered a strong plus. This role will support clients across multiple industries, including...

  • Offshore IT Help Desk Support

    4 days ago

    Work from Home, Philippines K2 Staffing, LLC Full time ₱250,000 - ₱500,000 per year

    Summary Our client is a leading Managed Services Provider (MSP) located in The United States and they are in need of an offshore/ Remote IT Helpdesk Support Level II with Managed Services Provider experience. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10...

  • Administrative Operations Specialist – Remote Support

    4 days ago

    Work from Home, Philippines OVA Virtual Full time ₱720,000 per year

    We are seeking an Administrative Operations Specialist to provide remote operational support for our leadership and staffing teams. This role is responsible for ensuring efficient workflows, handling documentation, supporting onboarding processes, and preparing detailed reports. The ideal candidate thrives in a structured environment and has strong...

  • Sales Support Specialist

    7 days ago

    Work from Home, Philippines OVA Virtual Full time ₱840,000 per year

    We are seeking an Sales Support Specialist to serve as the link between customers, contractors, and our sales team. You will qualify leads, provide product recommendations, interpret heating system layouts, and ensure smooth communication across all stages of the sales process.Must Have's2–4 years in HVAC sales support, customer support, or related...

  • Safety & Compliance Specialist (Remote)

    4 days ago

    Work from Home, Philippines Asset Transport LLC Full time ₱300,000 per year

    Job Title: Safety & Compliance Specialist (Remote)Company: Asset Transport LLCLocation: Remote (Work From Home)Job Type: Full-TimeCompensation: Competitive, based on experienceAbout Us:Asset Transport LLC is a fast-growing freight and logistics company committed to safety, efficiency, and compliance. We're currently seeking a detail-oriented Safety &...

  • Web Performance Specialist

    4 days ago

    Work from Home, Philippines PacBiz Outsourcing Full time ₱720,000 - ₱960,000 per year

    Web Performance SpecialistJob Title: Web Performance Specialist (WordPress + Technical SEO)Location: Remote | Mid-Shift (2 PM – 10 PM MST)Job Type: Full-TimeAbout the RoleWe're seeking a Web Performance Specialist who thrives on making websites faster, healthier, and SEO-ready. You'll handle day-to-day WordPress maintenance, optimize for PageSpeed & Core...