Dispatcher

4 days ago

Manila, National Capital Region, Philippines Nade Logistics Inc. Full time ₱900,000 - ₱1,200,000 per year

Company Description

Established in 2015, Nade Trucking Services (soon to be Nade Logistics Inc.) is a trusted provider of containerized cargo hauling and logistics support in the Philippines. Specializing in import/export trucking, container transport, and PEZA zone deliveries, our team ensures shipments arrive on time with efficient dispatch coordination. We help clients minimize delays and maximize efficiency while managing deliveries to warehouses and industrial zones. Our reputation for reliability, transparency, and customer-first service makes us the logistics partner of choice for businesses seeking growth and smooth operations.

Role Description

This is a full-time role for a Dispatcher based in Metro Manila, with some flexibility for work-from-home arrangements. The Dispatcher will be responsible for planning and coordinating delivery schedules, assigning drivers and vehicles, monitoring shipments, and ensuring timely delivery of cargo. Additional duties include maintaining accurate records, communicating with clients to address concerns, and providing updates on shipment status.

Daily Dispatch Operations

  • Schedule and assign trucking jobs based on container delivery schedule, and client requirements.
  • Coordinate pick-up and delivery of containers from major ports or container yards to designated destinations.
  • Ensure all document requirements for the delivery is complete upon dispatch
  • Manage/liquidate petty cash expenses for deliveries

TABS Booking & Manifest Management

  • Process Terminal Appointment Booking System (TABS) reservations to secure port entry schedules for trucks.
  • Ensure each TABS booking has a corresponding truck assignment and manifest to avoid no-shows and penalties.

Cargo Movement Coordination

  • Monitor ongoing trips to ensure timely execution of delivery schedules.
  • Coordinate with port operators, shipping lines, customs brokers, and warehouse teams to ensure smooth cargo flow.

Driver/Helper Communication & Supervision

  • Provide clear trip instructions, updates, and operational guidance to drivers.
  • Monitor driver performance, adherence to schedules, and compliance with company policies.
  • Monitor helper's update on the delivery status

Fleet Monitoring & Reporting

  • Use fleet management tools to track status of deliveries
  • Prepare daily trip summaries, incident reports, and delivery confirmation records.

Problem Resolution

  • Address operational challenges such as port congestion, equipment unavailability, traffic delays, and customs holds.
  • Implement contingency measures to prevent costly service disruptions.

Qualifications

  • Bachelor's degree in Logistics, Supply Chain Management, Transportation, or related field (preferred).
  • Minimum 1 year in dispatching for trucking, logistics, or freight forwarding, preferably in import/export operations.
  • Strong Analytical Skills with the ability to evaluate and resolve logistical challenges
  • Excellent communication and organizational skills
  • Experience in logistics or dispatch coordination is a plus
  • Hands-on experience with TABS booking procedures, manifest preparation, and petty cash disbursement for trip expenses is highly preferred.
  • Willingness to work flexible hours, including weekends and holidays, as required by operations and client schedules

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