Operations Manager

6 days ago

Manila, National Capital Region, Philippines Innovative International Full time ₱900,000 - ₱1,200,000 per year

Role Overview

This is an operational leadership role with a bit of everything: compliance, admin, people coordination, and vendor management. You'll work closely with our executive team in Australia to ensure our Philippines operations are compliant, efficient, and aligned with our broader goals. You're the glue that holds it together — the local point of contact for day-to-day operations, and the driving force behind seamless collaboration across our global team.

Key Responsibilities

Operations & Admin

  • Oversee general office/admin operations for the PH team (currently fully remote)
  • Manage relationships with local vendors: HR consultants, legal advisors, payroll providers, government agencies, etc.
  • Ensure team equipment, tools, systems, and subscriptions are working and well-managed

Compliance & Governance

  • Ensure PH operations are compliant with local labor laws and regulations
  • Coordinate with legal, accounting, and HR advisors as needed for registrations, audits, and ongoing obligations
  • Maintain internal documentation, contracts, and records

People & Culture

  • Support recruitment, onboarding, and offboarding of PH staff
  • Monitor team engagement, handle first-level people issues, and promote a positive team culture
  • Organize team-building, training, and development initiatives

Executive Support & Coordination

  • Act as liaison between the PH team and AU leadership
  • Provide operational support to the CEO and other leaders (e.g. reporting, follow-ups, coordination)
  • Identify process gaps and implement improvements to boost productivity and morale

Qualifications:

  • 3+ years in operations, admin management, or generalist HR within an PH-based BPO or remote-first company
  • Strong working knowledge of Philippine employment law and compliance
  • Excellent communication and coordination skills — written and verbal
  • Experience managing external partners (HR, legal, payroll, tech support, etc.)
  • Highly organized, dependable, and comfortable managing multiple priorities independently
  • Experience working with Australian businesses or clients is a plus
  • Exposure to remote/hybrid workplace setups
  • Familiarity with recruitment, team building, or culture-building activities

What We Offer

  • Work-from-home, flexible arrangement
  • Collaborative and respectful culture
  • Direct access to leadership with real ownership opportunities

Job Types: Full-time, Permanent

Benefits:

  • Opportunities for promotion
  • Promotion to permanent employee

Work Location: Remote

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