L2 Microsoft Solutions Engineer

As a Microsoft Infrastructure L1/L2 Solutions Engineer, you'll manage and support a hybrid cloud environment, including both Microsoft Azure and on-premise resources. You'll perform a mix of routine and advanced tasks to ensure the health, performance, and security of virtual machines, storage, and networking.Job Responsibilities:Provision and maintain...

The L2 Cloud Operations Engineer is a senior technical role responsible for the continuous maintenance, improvement, and security of the cloud platform. You'll handle complex operational tasks, perform advanced troubleshooting, and proactively maintain the Azure environment to ensure its stability and compliance.Job Responsibilities:Resolve complex cloud...

The L2 Application Support Engineer is a senior role focused on resolving complex application issues. You'll perform in-depth analysis, troubleshoot advanced problems, and maintain application stability. This role requires technical expertise to handle minor code fixes, optimize databases, and implement changes.Job Responsibilities:Analyze and resolve...

As a Microsoft Support Architect L1/L2, you'll be a senior technical leader responsible for the strategic design and governance of Microsoft-based solutions. You'll bridge the gap between business needs and technical implementation, ensuring projects are scalable, secure, and align with a clear technical vision.Job Responsibilities:Lead the design of...

The Microsoft L1/L2 Workplace Support Specialist is the primary point of contact for end-users, providing first and second-tier technical support for a wide range of Microsoft products and services. You'll log incidents, troubleshoot issues, and manage user accounts and licenses to ensure high customer satisfaction.Job Responsibilities:Log, triage, and...

ROLE SUMMARYOur managed services provider client is looking for a L2/Tier 2 Technician who troubleshoot, diagnose, and resolve software, hardware, and network-related problems.WORK SCHEDULE: 9:00 AM – 6:00 PM Pacific Daylight Time (12:00 AM – 9:00 AM Philippine Standard Time), follows Philippine holidaysPOSITION TYPE: Full TimeWORK ARRANGEMENT:...

The L2/L3 Workplace Operations Engineer is a senior technical role responsible for in-depth support and engineering for complex Microsoft workplace solutions. You'll resolve escalated incidents, implement complex changes, and provide proactive recommendations to optimize the use of Microsoft technologies.Job Responsibilities:Serve as the escalation point for...

About the RoleWe are seeking a highly skilled and articulate Network Engineer to provide L1, L2, and L3 support across various client environments. The ideal candidate must be comfortable troubleshooting a wide range of technical issues, explaining solutions clearly, and working in a fast-paced MSP setting.Do not apply if you don't have this experience. You...

Job Summary: As an L1 Microsoft Support Specialist, you'll be the first point of contact for users. You'll log incidents, perform basic troubleshooting, and quickly resolve common issues across a range of Microsoft products. Your primary goal is to provide excellent customer service and achieve a high first-call resolution rate.Job Responsibilities:Provide...

The L1 Application Support Engineer is the first point of contact for application-related issues. You will log incidents, perform basic troubleshooting, and resolve common problems using existing resources like FAQs and knowledge bases. Your goal is to provide fast, effective support and ensure a high level of customer satisfaction.Job Responsibilities:Log...