Sales Development Representative

About Penbrothers

Penbrothers is an HR & remote talent management partner and one of the fastest growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes.

About the Client

Our client is a Singapore-based solar energy and clean-tech company focused on bringing high-performance, design-forward solar solutions to homes and commercial buildings. They combine engineering excellence with aesthetic sensibility—designing solar systems that are both functional and visually integrated into modern architecture. They provide end-to-end solar services, from custom system design and installation to long-term maintenance and energy management. With a mission to reshape how people think about solar energy, the company emphasizes sustainability, innovation, and the seamless integration of solar into everyday living spaces.

About the Role

We're looking for a remote Sales Development Representative – Solar Solutions (Inbound, Singapore Market) who is aggressive, competitive, and obsessed with winning deals — not just "handling inquiries."

You'll own the full inbound sales cycle for Singapore homeowners who are exploring solar for their homes. From the first chat to the discovery call and guiding them through an online checkout (think e-Commerce style of buying experience), you'll be responsible for moving every qualified lead forward and closing as many as possible.

• Work hours: Singapore / Philippine timezone
• Work set-up: Remote (Philippines)
• Possible Travel: Mandatory 2-day immersion trip to Singapore after onboarding, to visit homes, see installations, and deeply understand the product and customer journey.

What you'll do

Own the inbound sales cycle

• Engage 100% inbound leads via our internal chat/voice system (WhatsApp-style interface), email, and calls.
• Quickly pick up leads from AI/chatbots and become the human face of the sales process.
• Run structured qualification and discovery to understand the homeowner's needs, motivations, and constraints.

Move every deal forward, stage by stage

• Guide prospects from initial inquiry → qualification → design → scheduled call → online checkout/closing.
• Use our online platform to help homeowners choose the right solar "package"
• Proactively follow up and re-engage leads who ask to "come back next week" or need more information.

Hit and exceed key sales KPIs : You will be measured on ,

• Time to response – how fast you pick up and respond to inbound queries.
• Pipeline movement – how many deals you move to the next stage weekly.
• Call conversion – how effectively you convert chats into booked and completed calls.
• Closed deals & revenue – number of deals closed and commission earned.

Use tools, feedback, and AI to improve:

• Run video or voice calls with prospects; all calls are recorded and scored by internal AI coaching tools to help you improve messaging, objection handling, and structure.
• Log all activities, notes, and follow-ups in the company's systems (CRM + internal apps).
• Capture common questions and objections so the team can improve scripts, FAQs, and playbooks over time.

Collaborate and scale the model:

• Work closely with the Sales Manager in Singapore and cross-functional teams (Design, CX, Operations).
• Help refine processes, scripts, and playbooks so that future hires can ramp faster — you'll be part of building a sales engine that can grow from a few reps to 10+ over time.

What You Bring

• 2–3+ years of proven sales experience (SDR, BDR, Inside Sales, or high-velocity B2C sales).
• Outbound or mixed inbound/outbound experience is a strong plus — we want people who are not afraid of rejection and are hungry to win.
• Excellent English communication skills, both spoken and written, with a clear, confident, and engaging phone/video presence.
• Strong salesmanship and competitiveness – you:
• Love to close and are energized by hitting and beating targets
• Can handle objections, redirect conversations smartly, and keep control of the call
• Are driven by numbers, commissions, and results
• High EQ and social skills – able to build rapport quickly, ask smart questions, and understand family/home dynamics and motivations.
• Process- and metrics-oriented – you respect playbooks, SLAs, and stages; you don't "wing it" or skip steps.
• Comfortable working with CRMs, chat tools, online checkout systems, and other web-based tools (specific systems can be taught).
• Self-motivated and disciplined – you show up prepared every day, follow through on follow-ups, and don't let laziness creep into your pipeline.

Mindset & values

• You're coachable and open to feedback (including AI-based call reviews).
• You care about helping people make better energy decisions and doing what's right for both the customer and the company.
• You're excited by building something — being one of the early hires in a team that will later scale to many more sales reps.

Nice-to-have qualifications:

• Experience selling to homeowners or high-value B2C customers (e.g., financial products, home improvement, telecom, insurance, or other high-ticket items).
• Background in solar, renewable energy, home energy, or home technology.
• Prior experience selling to or supporting customers in Singapore or APAC markets.

Don't meet every single requirement? At Penbrothers we are committed to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but you don't feel 100% aligned with the qualifications, we encourage you to apply anyway. You may just be the right fit for this or other roles.

Hiring Process

We utilize AI tools to enhance our hiring efficiency and ensure a fair evaluation of all candidates. As a result, candidates who passed our initial evaluations should expect an AI Interviewer as a component of our recruitment process. This is supervised by Human Talent Acquisition Experts who will also engage with you throughout your application journey.

What You'll Get

At Penbrothers, we are obsessed with creating positive employee experiences. Here you'll find an environment that nurtures learning and provides opportunities for growth. You'll have the opportunity to make an impact on fast-growing startups and dynamic companies.

• Meaningful work & Growth: We take every opportunity to stretch ourselves and deliver an excellent client experience.
• Employee as our biggest asset: We are genuinely invested in our people's career and welfare.
• Global reach & local impact: Get to work with high-growth startups and dynamic companies from the comfort of your own home.
• Powering global startups: We've created 1,400 Filipino jobs that empower global start-ups to focus on growth.