Insurance Operations Manager
5 days ago
The Operations Manager will oversee and enhance the day-to-day operations of a reinsurance brokerage, ensuring accuracy, compliance, and client service excellence. This is not a generic operations role it requires someone who can grasp the unique processes of treaty and facultative reinsurance transactions, documentation flows, and broker-client-reinsurer interactions.
Key Responsibilities- Lead and manage operational processes specific to reinsurance brokerage (placements, documentation, reporting).
- Develop and implement procedures that ensure timely flow of reinsurance contracts and statements of accounts.
- Supervise and train staff, fostering knowledge in the specialized reinsurance space.
- Collaborate with finance and business development teams to support seamless client servicing.
- Contribute to strategic initiatives aimed at improving operational efficiency in the brokerage model.
- Background in reinsurance operations or brokerage required (at least 2 years).
- Strong understanding of treaty and facultative reinsurance processes, slip preparation, bordereaux, and claims documentation.
- Experience with compliance, regulatory requirements, and reporting in the insurance/reinsurance space.
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