
Junior Process Specialist
4 days ago
Job Summary:
Collaborates with Department Heads and Sections Heads in documenting, reviewing, and designing their team's business processes and guidelines and ensuring their alignment with Pioneer Group's business objectives
At least with a working knowledge on how to create process flowcharts and service blueprint maps and how to conduct a time & motion study
BS Industrial Engineering or related
Open for fresh graduate
This job is expected to:
1. Assist in different Process projects by:
Gathering data from Subject Matter Experts (SMEs) about the basic flow of business processes
Developing graphical models of business processes (e.g., process flowchart, Customer Journey & Process Map) to be submitted to Senior Process Specialist and/or SS Process Section Head for review and approval
- Assist in Manpower Capacity Study projects by:
Conducting Time & Motion Studies in collaboration with SMEs
Gathering other relevant data by collaborating with concerned parties (e.g., Digital Transformation, Knowledge & Information Management)
Analyzing gathered data and preparing Manpower Capacity Study reports to be submitted to Senior Process Specialist and/or SS Process Section Head for review and approval
Competencies:
Data Collection, Intermediate Process Mapping, Systems thinking, Basic Data Analytics
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