B2B Sales Representative

The Opportunity

We're searching for a dynamic B2B Sales Representative to connect with, sell, and build solid professional relationships with potential customers in the US market. The ideal candidate will be results-driven with a proven ability to build meaningful customer relationships while confidently communicating our products' value.

While based in the Philippines, your excellent spoken and written English communication skills, neutral accent, and professional communication style, and high level EQ will ensure your success in this role.

Key Takeaways:

• Target Market: US woodworking and woodturning industry (niche focus)
• Sales Approach: Outbound calling (initial outreach) and account management (nurturing existing clients)
• Relationship Focus: Building and maintaining strong, long-term relationships with clients
• Communication Skills: Emphasis on clear communication with a neutral, professional accent
• Results-Driven: Sales and client satisfaction targets are essential
• Ownership & Responsibility: Taking initiative and proactively managing client needs

Responsibilities (In-Depth):

• Prospecting: Identifying and qualifying potential new customers within the target industry.
• Outreach: Initiating contact with potential clients through outbound calls, emails, or other channels.
• Relationship Building: Developing rapport, trust, and open communication with both new and existing clients.
• Needs Assessment: Actively listening to clients, understanding their challenges and goals, and tailoring solutions to their specific requirements.
• Product/Service Presentation: Providing clear, concise, and compelling information about Starbond products and services, highlighting their value and benefits.
• Closing Sales (New Clients): Negotiating, overcoming objections, and guiding potential clients through the purchasing process.
• Account Management (Existing Clients): Proactively managing client relationships, addressing concerns, ensuring satisfaction, and identifying opportunities for growth or additional sales.
• CRM: Maintaining accurate and up-to-date records in the Customer Relationship Management system (Pipedrive) to track client interactions, preferences, and purchase history.

Qualifications (What You Need):

• Proven Sales Experience: 2+ years in B2B sales, account management, or customer service roles. Experience in the woodworking/woodturning industry is a plus.
• Excellent Communication Skills: Strong spoken and written English with a neutral accent and professional tone.
• Relationship-Building Skills: Proven ability to establish rapport, build trust, and foster long-term relationships with clients.
• Problem-Solving Skills: Ability to identify and address client concerns or challenges effectively.
• Results-Driven Mindset: Proven track record of meeting or exceeding sales targets.
• Technical Knowledge: Understanding of woodworking/woodturning is a plus.
• Self-Motivation & Initiative: Ability to work independently, manage time effectively, and proactively seek solutions to client needs.
• Ownership Mentality: Taking responsibility for client outcomes, seeing tasks through to completion, and exceeding expectations.
• Software Knowledge: Familiarity with Pipedrive (or similar CRM) is a bonus.

Nice-to-Have Skills:

• Knowledge of the woodworking/woodturning industry.
• Experience working with US-based clients.
• Familiarity with outbound sales strategies and techniques.

Additional Considerations:

• Eagerness for PST Time Zone: Demonstrates willingness to work hours aligned with US customers.

Pay: $7/hour

Job Type: Full-time

Pay: Php61,600.00 per month

Application Question(s):

• DO NOT USE AI:

Share an example of a challenging situation you faced with a client where their needs or expectations were not being met. How did you approach the problem, what steps did you take to understand and address the root cause, and what was the ultimate resolution? What did you learn from this experience, and how has it influenced your approach to client relationships?

• Are you willing to work on night shift schedule?
• Are you okay with the $7/hour rate?
• Please provide a link to a video introduction of yourself. Make sure it is accessible for our team's review.

Work Location: Remote