Senior Team Manager

2 days ago

Cebu City, Central Visayas, Philippines beBeeCustomerCentric Full time ₱448,000 - ₱567,000 per year

This role involves overseeing a team of professionals and addressing customer concerns through phone interactions. Key responsibilities include inspiring staff, analyzing reports, and collaborating with other departments.

Responsibilities:
  • Manage a team of associates
  • Address customer issues via phone calls
  • Encourage staff growth through effective leadership and career development
  • Analyze reports, including performance metrics and process dashboards
  • Collaborate with other departments

Qualifications:

  • Postgraduate degree or equivalent experience
  • At least 2-3 years of experience in leadership roles
  • Excellent communication and interpersonal skills
  • Strong problem-solving approach

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