Junior / Senior Level Team Manager
2 days ago
JOB DESCRIPTION:
We are looking for an exceptional leader who can lead and effectively promote our service to the existing and prospective clientele. Must have critical thinking and problem-solving capabilities. Collaborates with other key departments to achieve operational excellence. Should be an exceptional communicator to both internal and external clients.
RESPONSIBILITIES:
- Understand the business needs and objectives
- Evaluate the supplier's sales trend as the basis for prioritizing the brands that are worth selling and advertising
- Manages, organizes, and drives the successful completion of team projects.
- Collaborate with clients to determine the goals of team projects and strategize plans to meet those goals
- Oversees agents' workloads and ensures that all assigned tasks are done efficiently and effectively.
- Communicate results/suggestions/solutions to any concerns to other departments and management.
- Develops and implements quality controls and departmental standards to ensure quality standards, organizational expectations and regulatory compliance.
- Ensures the accuracy of the data is met and delivered by the agents promptly.
- Anticipates future demands related to people and technology within your department and implement the best solutions to achieve the teams' needs.
- Conduct weekly coaching sessions for productivity and behavioral improvement.
- Conduct regular evaluations and performance reviews, weekly presentations.
QUALIFICATIONS:
- Graduate of any Business, or IT-related course
- Advanced knowledge of MS Excel formulas, functions, and shortcuts
- At least 1-year experience in a managerial role
- Superior communication and interpersonal skills
- Ability to meet deadlines and manage project delivery
- Excellent report-writing and presentation skills
- Willing to work on graveyard or shift schedule during peak seasons
- Knowledge of Amazon Seller Central is a plus
- Willing to work full onsite (Cebu City)
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