Account Manager

7 days ago

Fort Bonifacio P, Philippines Tranzend Solutions Trading Corporation Full time ₱900,000 - ₱1,200,000 per year

Qualifications

  • Graduate of any bachelor's degree in Computer Science or Information Technology, or related technical field of expertise.
  • Must have minimum of 3 years solid experience as Account Manager with a focus on IT projects and business-as-usual system enhancements.
  • Minimum of 3 years in a client-facing role, demonstrating success in managing relationships and delivering IT solutions.
  • Excellent communication skills to convey complex technical information to non-technical stakeholders.
  • Must have experience in Project Management.
  • Must have an experience with IT project delivery (was able to successfully deliver a project as a delivery manager or as a project manager
  • Must have experience with various project delivery frameworks - waterfall and agile.
  • Must have experience with Contract Management (such as SOW, MA, MITA, etc.)
  • Must have experience in presenting to various level of stakeholders.

Job Description:

  • Align IT plans of business units with the business units' goals and strategies.
  • Conduct regular client touchpoints to provide status of priority projects and BAU requests.
  • Overall accountable for the ideation activities and initiation activities for enhancements and subscriptions.
  • Review and coordinate with appropriate business units for the relevant costs and budget associated to their projects.
  • Works with the business and ITG in defining priority levels for the clients' system requests; negotiates with clients on issues related to resource contention and delivery dates.
  • Handles the assessment and evaluation of BAU system enhancements requested by business units.
  • Participates in the preparation of the business case and high-level requirements documents, in support of firming up technology solutions for clients' specific needs.
  • Establish collaboration and teamwork with business units, key personnel and stakeholders.

Job Type: Full-time

Work Location: In person

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