Social Media Support Specialist

3 days ago

Pasay, National Capital Region, Philippines Center for International Trade Expositions and Missions Full time ₱200,000 - ₱400,000 per year

About the role

As the Social Media Support Specialist at the Center for International Trade Expositions and Missions (CITEM), you will play a crucial role in providing exceptional customer service and engagement through our digital channels. This full-time position is based in Pasay City, Metro Manila and will involve managing our social media platforms, responding to inquiries, and fostering strong relationships with our online community.

What you'll be doing

  • Monitor and respond to customer inquiries, comments, and messages across our social media platforms in a timely and professional manner
  • Proactively engage with our online community, providing relevant information and addressing any concerns
  • Collaborate with the marketing team to develop and implement social media campaigns and content strategies
  • Analyse social media metrics and provide insights to help inform and improve our digital presence
  • Escalate any complex issues or concerns to the appropriate team members for resolution
  • Contribute to the continuous improvement of our customer service processes and procedures

What we're looking for

  • At least 1 year of experience in a customer service or social media management role
  • Strong communication and interpersonal skills, with the ability to interact with customers in a friendly and professional manner
  • Excellent problem-solving and critical thinking skills to handle a variety of customer inquiries and concerns
  • Familiarity with social media platforms and best practices for customer engagement
  • Experience in content creation and social media analytics
  • A collaborative mindset and the ability to work effectively as part of a team

What we offer

  • Competitive salary
  • Opportunities for professional development and career advancement
  • Supportive and inclusive work environment
  • Flexible work arrangements and work-life balance initiatives

About us

The Center for International Trade Expositions and Missions (CITEM) is the export promotion arm of the Department of Trade and Industry (DTI) of the Philippines. Our mission is to develop, promote, and facilitate Philippine export products and services, as well as to attract investments into the country. We are committed to supporting the growth and success of Philippine businesses in the global marketplace.

If you're excited to join our team and contribute to our mission, apply now.

Job Type: Full-time

Pay: Php33,575.00 per month

Benefits:

  • Company Christmas gift
  • Flextime
  • Free parking
  • On-site parking

Education:

  • Bachelor's (Preferred)

Experience:

  • Social media management: 1 year (Required)

Work Location: In person

  • Social Media Specialist

    5 days ago

    Pasay, National Capital Region, Philippines Ginga Agrifood Manufacturing Enterprises Inc. Full time ₱180,000 - ₱240,000 per year

    Ginga Agrifood Manufacturing Enterprises Inc. is hiring a Full time Social Media Specialist role in Pasay, NCR. Apply now to be part of our team.Job summary:Flexible hours availableExpected salary: ₱15,000 - ₱20,000 per month A Social Media Specialist ensures the company's online presence is active,engaging, and effective in reaching the right...

  • Social Media Support Specialist

    3 days ago

    Pasay, National Capital Region, Philippines Center for International Trade Expositions and Missions (CITEM) - Government Full time ₱900,000 - ₱1,200,000 per year

    About the roleAs the Social Media Support Specialist at the Center for International Trade Expositions and Missions (CITEM), you will play a crucial role in providing exceptional customer service and engagement through our digital channels. This full-time position is based in Pasay City, Metro Manila and will involve managing our social media platforms,...

  • Social Media Specialist

    3 days ago

    Pasay, National Capital Region, Philippines Center for International Trade Expositions and Missions Full time ₱402,300 per year

    About the roleAs the Social Media Specialist for the Center for International Trade Expositions and Missions (CITEM) - Government, you will play a crucial role in developing and executing the organisation's digital marketing strategy. This full-time position, based in Pasay City, Metro Manila, will involve managing the company's social media presence across...

  • Social Media Specialist

    5 days ago

    Pasay, National Capital Region, Philippines Search Rise Full time ₱144,000 - ₱240,000 per year

    Search Rise is hiring a Part time Social Media Specialist role in Pasay City, NCR. Apply now to be part of our team.Job summary:Flexible hours available2-3 years of relevant work experience required for this roleExpected salary: ₱1,850 - ₱5,000 per monthVirtual Assistant (Marketing & Design)We're looking for a highly motivated, creative, and proactive...

  • Social Media Associate

    3 days ago

    Pasay, National Capital Region, Philippines GINGA AGRIFOOD MANUFACTURING ENTERPRISES INC. Full time ₱228,000 per year

    A Social Media Associate ensures the company's online presence is active, engaging, and effective in reaching the right audience.He/She is responsible for developing, implementing, and managing the company's social media strategy to increase brand awareness, improve marketing efforts, and engage with target audiences.This role involves creating compelling...

  • Social Media Lead

    2 weeks ago

    Pasay, National Capital Region, Philippines Lifesports Inc. Full time ₱420,000 per year

    About the RoleWe are seeking an experienced and performance-driven Paid Ads & Social Media Specialist to lead our digital advertising, social media strategy, influencer collaborations, and marketing activations across multiple channels.The ideal candidate is an expert in Meta Ads Manager and TikTok Ads, with proven results in campaign planning, optimization,...

  • Social Media Associate

    3 days ago

    Pasay, National Capital Region, Philippines Ginga Agrifood Manufacturing Enterprises Inc. Full time ₱300,000 - ₱450,000 per year

    The Social Media & Digital Marketing Associate is responsible for managing Ginga Agrifood's online presence across multiple platforms. This role focuses on engaging with audiences, executing social media strategies, producing digital content, and supporting both online and offline marketing initiatives to strengthen the brand and drive sales.Social Media...

  • Social Media Manager

    3 days ago

    Pasay, National Capital Region, Philippines Unlock HBA Full time ₱350,000 - ₱600,000 per year

    This is a remote position.About the Role Virtual Rockstar is hiring a Social Media Manager Virtual Assistant on behalf of a US-based wellness practice.The Social Media Manager Virtual Assistant will play a key role in shaping and executing the practice's social media strategy to grow brand awareness, boost engagement, and drive conversions. This role...

  • Marketing & Social Media Virtual Assistant

    3 days ago

    Pasay, National Capital Region, Philippines Unlock HBA Full time ₱25,000 - ₱50,000 per year

    This is a remote position.Virtual Rockstar is hiring a Marketing & Social Media Virtual Assistant on behalf of a health and wellness practice in the US.The Marketing & Social Media Virtual Assistant will play an essential role in supporting the practice's marketing initiatives by managing social media platforms, assisting with marketing campaigns, engaging...

  • Assistant Social Media Manager

    5 days ago

    Pasay, National Capital Region, Philippines SMDC Full time

    SM Development Corporation is one of the leading names in Philippine real estate, delivering high-quality, well-planned developments nationwide. Committed to building a nation of homeowners, we seek top-caliber talent ready to make an impact.Why Build Your Career with UsYou'll have the opportunity to build your career with a top residential developer. We...