Client Service Representative and Assistant Property Manager

3 days ago

Manila, National Capital Region, Philippines APS Inc. Full time

We are a U.S.-based property management firm seeking a polite, professional, detail-oriented, experienced property manager to provide world-class customer service to our clients.

The responsibilities will include, but not be limited to, the following:

  • Providing world-class customer service to our clients
  • Managing a portfolio of existing properties
  • Working with clients to solve their problems
  • Review tenant/rental applications
  • Working with tenants to handle maintenance issues and rental payments
  • Adhering to the Company's Core Principles at all times
  • Following and improving Company policies and procedures
  • Performing other duties as requested

We will provide all the training that you need with the expectation that you will be substantially able to perform the jobs within 90 days of joining our team.

The successful candidate will possess the following qualifications:

  • Excellent English Writing and Speaking Skills
  • Positive attitude
  • Several years of property management experience
  • Attention to detail and excellent organization and planning skills
  • Ability to anticipate needs and use sound judgment, resourcefulness and discretion
  • Familiarity with Gmail and other cloud-based programs
  • A fast internet connection and computer are required and you must be willing and able to install and run TimeDoctor software on your computer during working hours.

If you can commit to and live with the principles below, then you are the right type of person who will be successful and help our company thrive. Our expectation is that you will take the steps necessary to do what you say you are going to do and be accountable for your actions.

We understand that not every person is ready for this level of performance, and we appreciate the honesty of those who decide this is not the right place for them. On the other hand, you would make an ideal candidate to join our company if you're willing to commit to the following principles:

  • Accountability: See it, Own it, Solve it, Do it
  • Become part of the solution
  • Respect for others and their feelings
  • Act now
  • Ask the question: "What else can I do?"
  • Ask the questions: "What coaching do you have for me?" and "What can I do better?"
  • Personal ownership and pride
  • Reject average
  • Show others that you care

Work Schedule - Full Time, Long-term, Monday - Friday 8:30am-5:00pm EDT (or EST)

Job Type: Full-time

Pay: Php Php450.00 per hour

Expected hours: 32 – 40 per week

Benefits:

  • Work from home

Work Location: Remote

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