Retail Chat Support
1 week ago
We are seeking Retail Chat Support (CSR) NON - VOICE for Retail Account
Blended Voice/Nonvoice to join our team in Cagayan de Oro City on a full-time basis. In this role, you will be responsible for providing exceptional customer service via online chat, handling a variety of inquiries and ensuring a seamless customer experience.
What you'll be doing
- Respond to customer inquiries and requests via online chat in a timely and efficient manner
- Troubleshoot and resolve customer issues, demonstrating empathy and patience
- Provide detailed and accurate information about products, services, and policies
- Document interactions and maintain comprehensive records
- Identify opportunities to improve customer satisfaction and suggest process enhancements
- Collaborate with cross-functional teams to deliver exceptional service
What we're looking for:
At least High School/Senior High School Graduate + Open for starters/Adapters
Willing to work on-site
Apply now for this exciting opportunity
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