Customer Service Representative

5 days ago

Cagayan de Oro, Northern Mindanao, Philippines Support Zebra Full time ₱12,000 - ₱16,000 per year

Customer Care Representative - Sales Account

Join our team and build a meaningful career in intellectual property protection

Are you a motivated, customer-focused professional with a knack for sales? We're looking for a Sales Agent to be part of our Trademarking and Copyrighting team, helping individuals and businesses safeguard their brands. If you have strong communication skills, enjoy guiding clients, and thrive in a fast-paced environment, this is the perfect opportunity for you.

Why Join Us?

  • Specialized expertise – Be part of a niche, in-demand industry with continuous learning opportunities.
  • Rewarding compensation – Competitive pay structure with performance-based incentives.
  • Career growth – Work alongside legal and IP experts while advancing your sales and client relations career.

What You'll Do

  • Serve as the first point of contact for prospective and existing clients via phone, email, and live chat.
  • Provide clear, accurate guidance on trademark and copyright processes, timelines, and pricing.
  • Identify client needs and recommend the right service packages to maximize protection and compliance.
  • Assist clients through the application and documentation process with professionalism and care.
  • Maintain up-to-date records in the CRM system and manage client interactions efficiently.
  • Follow up with leads and existing customers to encourage renewals, upgrades, and additional services.
  • Collaborate with IP consultants and legal experts to deliver precise and reliable advice.
  • Resolve customer concerns promptly and escalate when necessary.
  • Achieve and exceed individual sales targets while supporting team goals.

What We're Looking For

  • Experience & Knowledge: Proven background in customer service and/or sales (experience in legal, IP, or related fields is a plus).
  • Skills: Excellent communication, interpersonal, and problem-solving abilities with a client-first mindset.
  • Industry Understanding: Basic knowledge of trademark and copyright laws is preferred (training provided).
  • Tech-Savvy: Comfortable using CRM systems and Microsoft Office Suite.
  • Work Style: Able to work independently and collaboratively in a dynamic environment.

Ready to help clients protect their brands while growing your own career? Apply now and become part of our IP solutions team

Job Type: Full-time

Pay: Php12, Php16,000.00 per month

Benefits:

  • Company Christmas gift
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise

Application Question(s):

  • Do you have prior experience in sales or customer service in a BPO setup?
  • How many years of sales or customer service experience do you have?
  • Are you comfortable making outbound calls, sending follow-up emails, and engaging in live chat to close sales?
  • Are you open to working on a shifting schedule with occasional weekends or holidays if needed?

Work Location: In person

Expected Start Date: 10/07/2025

  • Customer Service Representative

    6 days ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeCustomerService Full time ₱1,800,000 - ₱2,000,000

    Customer Service Representative JobAs a Customer Service Representative, you will play a vital role in ensuring that our clients receive exceptional service and support.The ideal candidate will have excellent communication skills, be able to work well under pressure, and possess a strong passion for delivering outstanding customer...

  • Customer Service Representative

    6 days ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeDebtCollector Full time ₱185,000 - ₱215,000

    Customer Service Representative - Debt CollectionWe are seeking a professional and results-driven individual to join our team as a Customer Service Representative in the debt collection department. This role involves communicating with customers regarding overdue accounts, negotiating payment arrangements, and updating account information.Contact customers...

  • Customer Service Representative

    4 weeks ago

    Cagayan de Oro, Northern Mindanao, Philippines Talent Outsourcing Channel (TORCH) Solutions Full time

    About the roleTalent Outsourcing Channel Solutions' is searching for a Customer Service Representative to join our dynamic team in Cagayan de Oro Misamis Oriental. As a Customer Service Representative, you will play a crucial role in delivering exceptional customer experiences and supporting the overall success of our operations. This is a full-time position...

  • Customer Service Representative Opportunity

    6 days ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeOpportunity Full time ₱28,000 - ₱35,000

    Customer Service Representative OpportunityAre you a customer-focused individual looking for a rewarding career opportunity? We have an exciting chance to join our team as a Customer Service Representative.

  • Remote Customer Service Representative

    6 days ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeCustomer Full time ₱100,000 - ₱120,000

    Job Title: Remote Customer Service RepresentativeWe are seeking a highly motivated and dedicated individual to join our team as a Remote Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to clients across the globe.Your primary objective will be to handle incoming inquiries in a professional and...

  • Customer Service Representative

    6 days ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeRepresentative Full time ₱350,000 - ₱750,000

    About This RoleWe're looking for a reliable and detail-oriented professional to fill the position of Customer Service Representative. The ideal candidate will possess excellent communication skills, both written and verbal, and be able to process refunds accurately and promptly.This role involves generating shipping labels, answering customer calls with...

  • Customer Service Representative

    2 weeks ago

    Cagayan de Oro, Northern Mindanao, Philippines TALENT OUTSOURCING CHANNEL SOLUTIONS Full time $120,000 - $204,000 per year

    TALENT OUTSOURCING CHANNEL SOLUTIONS is hiring a Full time Customer Service Representative role in CDO, Northern Mindanao. Apply now to be part of our team.Job summary:Flexible hours available No experience required for this role Expected salary: $17,000 per month

  • Customer Service Representatives

    2 days ago

    Cagayan de Oro, Northern Mindanao, Philippines TalentSync Training and Development Full time ₱150,000 - ₱250,000 per year

    We areseeking highly motivated and customer-focused individuals to join our dynamic call centre team as Customer Service Representatives. This full-time role is based in Davao City and offers an attractive relocation package for those open to relocating.What you'll be doingProviding excellent customer service and support to our clients via inbound and...

  • Customer Service Representative

    2 weeks ago

    Cagayan de Oro, Northern Mindanao, Philippines Ubiquity Full time ₱200,000 - ₱300,000 per year

    Customer Service RepresentativeCagayan de Oro, PhilippinesAt Ubiquity, we live and breathe our mantra: Head, Heart, Hustle. This isn't just a philosophy—it's the foundation of who we are and what we do. As a Customer Service Representative, you'll embody this mantra every day, delivering exceptional service with expertise, empathy, and a drive to...

  • Customer Service Representative Opportunity

    6 days ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeService Full time ₱3,233,100 - ₱5,233,100

    Customer Service Representative OpportunityWe are seeking a highly skilled and motivated customer service representative to join our team. As a customer service representative, you will be responsible for providing excellent customer service through inbound and outbound calls, emails, and chats.Your primary objective will be to resolve customer complaints...