Human Resources Officer

4 hours ago

Bacolod City, Western Visayas, Philippines AT HOME SUPPORT SENIOR CARE Full time ₱350,000 - ₱400,000 per year

Job Title: Human Resource Officer

Location: Bacolod, Philippines

Employment Type: Full-time

About Us:

At Home Support Senior Care is a growing BPO company providing administrative support to our main office in California. We are committed to fostering a positive and productive work environment where employees can thrive. We are looking for a proactive and detail-oriented Human Resource Officer to join our team and oversee key HR functions, including recruitment, employee relations, payroll, and compliance.

Job Responsibilities:

Daily Tasks:

  • Post job openings through various job posting sites.
  • Screen resumes and conduct initial interviews.
  • Manage daily timekeeping and resolve employee time logs in Sprout for payroll.
  • Ensure compliance with Philippine labor laws and regulations.
  • Promote a positive workplace culture and maintain a safe work environment.
  • Address employee concerns and mediate conflicts.
  • Perform administrative and HR-related tasks, including coordinating with HR staff.
  • Handle ad-hoc tasks as needed.

Weekly Tasks:

  • Prepare Weekly Accomplishment Reports (WAR) for submission to the Admin.
  • Track and organize employee 201 files (physical and digital via Sprout HR).
  • Coordinate with the Executive Assistant regarding office needs and supplies.

Monthly and Bi-Monthly Tasks:

  • Administer HRIS and payroll using Sprout HR and Sprout Payroll.
  • Process payroll and address payroll-related concerns.
  • Coordinate with the PH Accounting team to finalize payroll.
  • Prepare government contribution reports.
  • Work with third-party providers for government statutory remittances.
  • Develop and update the monthly HR calendar.
  • Monitor company loans issued to employees.
  • Organize employee programs and activities such as eat-outs, meetings, birthday and anniversary celebrations, Christmas parties, and other company-related events.
  • Handle employee grievances and concerns.
  • Process final pay for employees exiting the company.
  • Administer performance reviews for employees at 3 months, 5 months, and annually.

Quarterly Tasks:

  • Secure and update all business permits.
  • Plan and manage major employee events such as team buildings and company-wide activities.

Yearly Tasks:

  • Prepare and create job descriptions and hiring specifications.
  • Conduct annual performance evaluations and assessments.
  • Assist in strategic workforce planning and policy updates.

Upon Need/Request:

  • Prepare job offer letters and communicate pre-employment requirements.
  • Verify pre-employment requirements and prepare employment contracts.
  • Coordinate interview schedules with managers.
  • Administer employee benefits, including HMO, SIL, maternity benefits, and SSS loans.
  • Facilitate offboarding processes, including exit clearances and interviews.
  • Draft and update company policies and memorandums.
  • Collaborate with supervisors and managers on HR-related concerns.

Qualifications:

  • Bachelor's degree in Human Resource Management, Psychology Business Administration, or a related field.
  • At least 2 years of HR experience, preferably in a BPO or similar environment.
  • Strong knowledge of Philippine labor laws and compliance.
  • Experience with HRIS and payroll systems (Sprout HR & Payroll is an advantage).
  • Excellent communication and interpersonal skills.
  • Strong organizational and problem-solving abilities.
  • Ability to work independently and handle multiple tasks efficiently.

Job Type: Full-time

Pay: Php35, Php40,000.00 per month

Benefits:

  • Company events
  • Health insurance
  • Paid training
  • Transportation service provided

Work Location: In person

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