Quality Assurance Manager

Job Title: CS Quality AssuranceJob Type: Full-timeLocation: Pasay CityOverviewThe Quality Assurance Specialist is responsible for checking and ensuring that customer service reps are providing the best customer service as well as keeping the interest of the licensee in mind at all times. He/she takes an active part in the ongoing development of a rep as...

Job ResponsibilitiesEnsures that the organization complies with the regulatory requirements in a complete and updated mannerDevelop and maintain food safety and quality management system in the commissary including the Standard Operating Procedures (SOP), Process Flow, Work Instructions and other necessary documentation.Develop product and process quality...

Job Summary:Quality Manager is responsible for establishing, implementing, and maintaining the Quality Management System (QMS) of the flight school. The role ensures that all training programs, facilities, aircraft, simulators, and support operations comply with the Civil Aviation Authority of the Philippines (CAAP) / FAA / EASA Approved Training...

Job DescriptionSamples, inspect and performs physical and chemical analysis of a raw materials (newly delivered and on-stock), in process product samples, packaging materials and finished goods using current pharmacopeias, established material specification, any associated wet chemistry and instrumental techniques , as appropriate. Ensure all analysis is...

About the role We are seeking a skilled Quality Analyst to join our dynamic team at access healthcare in Pasay City, Metro Manila. In this full-time position, you will play a crucial role in ensuring the highest standards of quality and compliance within our healthcare operations.What you'll be doingDeveloping and implementing quality assurance processes...

Access Healthcare is looking for dedicated and detail-oriented Quality Analyststo join our Healthcare team.Key Responsibilities:Conduct regular audits of inbound and outbound calls for healthcare accounts to evaluate compliance, quality, and customer satisfaction.Identify areas of improvement and provide actionable feedback to agents and supervisors to...

About the role As a Healthcare Quality Analyst at access healthcare', you will play a crucial role in ensuring the delivery of exceptional customer service to our healthcare clients. Based in our Pasay City, Metro Manila office, this full-time position will have you working closely with our team to monitor, evaluate and continuously improve the quality of...

About the role As a Quality Analyst in our healthcare Business Process Outsourcing (BPO) division, you will play a vital role in ensuring the consistently high quality of our customer service operations. Reporting to the Quality Assurance Manager, you will be based in our modern office in Pasay City, Metro Manila. This full-time position offers excellent...

POSITION SUMMARYThis position monitors top and emerging contact center transaction trends and NPS reviews which indicate process and policy friction points for guests, trade partners, and contact center agents during interactions from booking research all the way to post cruise experience. This position will collaborate with cross-functional teams to root...

Pure ONSITE JOBNo work from home set-up or HybridShould have an experience as Quality Analyst from previous Job in a BPO Setupat least 2 yrs or more as Quality Analyst RoleGood Listening, Written and Verbal Communication SkillsKeen on detailsCan start AsapJob Types: Full-time, PermanentPay: Php40,000.00 per monthBenefits:Company eventsHealth insurancePaid...