Quality Assurance Analyst

About the role As a Healthcare Quality Analyst at access healthcare', you will play a crucial role in ensuring the delivery of exceptional customer service to our healthcare clients. Based in our Pasay City, Metro Manila office, this full-time position will have you working closely with our team to monitor, evaluate and continuously improve the quality of...

About the role We are seeking a skilled Quality Analyst to join our dynamic team at access healthcare in Pasay City, Metro Manila. In this full-time position, you will play a crucial role in ensuring the highest standards of quality and compliance within our healthcare operations.What you'll be doingDeveloping and implementing quality assurance processes...

We are currently looking for REGISTERED NURSE Quality Analyst to be part of our Utilization Review TeamThe Quality Analyst will be responsible for monitoring and evaluating the quality of customer service interactions, identifying areas for improvement, and ensuring compliance with policies and procedures. The successful candidate must be a Registered Nurse...

About the role As a Quality Analyst in our healthcare Business Process Outsourcing (BPO) division, you will play a vital role in ensuring the consistently high quality of our customer service operations. Reporting to the Quality Assurance Manager, you will be based in our modern office in Pasay City, Metro Manila. This full-time position offers excellent...

Job Title: CS Quality AssuranceJob Type: Full-timeLocation: Pasay CityOverviewThe Quality Assurance Specialist is responsible for checking and ensuring that customer service reps are providing the best customer service as well as keeping the interest of the licensee in mind at all times. He/she takes an active part in the ongoing development of a rep as...

Responsible for ensuring the quality of the software being implemented and align QA objectives to meet requirements. They establish quality assurance processes, define testing methodologies, coordinate testing efforts, and ensure that the software meets specified quality standards.Qualifications:Minimum of five (5) years of relevant experience in quality...

We are currently looking for Quality Analyst to be part of our growing AR Team As a Quality analyst you'll play a vital role in ensuring the delivery of high quality customer service and the accurate processing of account receivables for our healthcare clients.What you'll be doingMonitoring and evaluating the quality of customer service interactions to...

Access Healthcare is looking for dedicated and detail-oriented Quality Analyststo join our Healthcare team.Key Responsibilities:Conduct regular audits of inbound and outbound calls for healthcare accounts to evaluate compliance, quality, and customer satisfaction.Identify areas of improvement and provide actionable feedback to agents and supervisors to...

We are currently looking for Registered Nurse Quality Analyst to be part of our ClinicalteamThe Quality Analyst will be responsible for monitoring and evaluating the quality ofcustomer service interactions, identifying areas for improvement, and ensuringcompliance with policies and procedures. The successful candidate must be a RegisteredNurse with...

Job ResponsibilitiesEnsures that the organization complies with the regulatory requirements in a complete and updated mannerDevelop and maintain food safety and quality management system in the commissary including the Standard Operating Procedures (SOP), Process Flow, Work Instructions and other necessary documentation.Develop product and process quality...