Technical Support

1 day ago


Work from Home, Philippines Tech Solutions Full time ₱180,000 - ₱240,000 per year

Documentation is a critical component of the role, requiring the accurate recording of interactions, resolutions, and system updates in a ticketing system such as ServiceNow or Zendesk. Technical Support specialists may also contribute to internal knowledge bases, create training materials, and assist in the rollout of new applications or technologies.

Qualifications typically require a Bachelor's or Associate's degree in Computer Science, Information Technology, or a related field, along with 1–3 years of relevant experience in technical support or IT operations. Preferred certifications include CompTIA A+, Network+, Cisco/CCNA, or Microsoft hardware certifications. Essential skills include strong problem-solving abilities, excellent communication and interpersonal skills, proficiency in Microsoft Office and common operating systems (Windows, macOS, Linux), and experience working with Western companies or in fast-paced environments.

Job Types: Full-time, Part-time

Pay: Php20, Php25,000.00 per month

Expected hours: 50 per week

Benefits:

  • Flexible schedule
  • Flextime

Work Location: Remote


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