Account Manager
1 week ago
Company Description
Next Generation Technologies Global Inc. (NGT Global) is a premier provider of Information Technology and IT-enabled services, dedicated to advancing business processes through proactive cybersecurity. Our top-tier cybersecurity solutions, expert IT project management, and specialized cybersecurity training help organizations navigate a constantly transforming digital landscape. At NGT Global, we focus on anticipating and preventing cyber threats, enabling businesses to streamline operations and mitigate risks, unlocking new opportunities for growth and success.
Job Summary:
The Account Manager oversees sales activities and develops relationships with customers. He/she is responsible for managing accounts, ensuring clients are satisfied, and generating new sales opportunities.
Duties & Responsibilities:
- Conducts various sales activities such as prospecting and managing corporate accounts, developing sales leads, building client relationships, closing new business opportunities and achieving or exceeding assigned sales quota.
- Maintains quality customer relations with existing clients while developing new accounts and sets sales targets and specific performance metrics aligned with business strategies.
- Communicates with client/s at a senior level to resolve issues and inquiries.
- Generates innovative ideas to support customers and boost brand awareness.
- Manages multiple accounts; develop positive working relationships with all customer touch point.
- Drives client retention, renewals, upsells and client satisfaction.
- Utilizes client feedback to improve customer experience.
Qualifications:
Education:
- Candidate must possess at least a Bachelor's/College Degree in Business, Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.
Experience:
- With at least 2 years of experience in sales or selling IT products, solution, services.
- Exposed in Account and Relationship Management
Skills & Competencies:
- Knowledge in Business Development or in Sales and Technical Operations
- With above average desktop skills (i.e., MS Office especially PowerPoint)
- With strong written and verbal communication skills
- Very good negotiation skills
- Works well under pressure.
- Must be amenable to work in Marikina.
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