Customer Service Associate

2 weeks ago

Pasig, National Capital Region, Philippines Global Rescue Pacific LLC Full time ₱800,000 - ₱1,200,000 per year

COMPANY

Global Rescue is the world's leading membership organization providing integrated travel risk management services, including medical, security, intelligence and crisis response services to consumers, enterprises and governments. Founded in 2004 Global Rescue's unique operational model provides best-in-class services that identify, monitor, and respond to threats and emergencies. For more information, please see

CULTURE

Global Rescue isn't your average place to work and that's why we're comfortable saying we're not for everyone. Our team of passionate, mission driven professionals are pioneers in the travel risk and crisis management industry. Our mission is simple – protecting and saving lives. We are a high-performance organization operating on a global scale. Our team is made up of driven, passionate, adventurous, team players who have a "get it done mentality." The overall ethos is "no job too big or too small;" this is a place where one needs to be prepared to roll up your sleeves and get things done no matter your title. The culture of the office is fast-paced, collaborative and mission-focused on making a difference.

RESPONSIBILITIES

  • Respond promptly to inbound and email inquiries
  • Obtain and evaluate all relevant information to handle inquiries
  • Serves as liaison between the customers and various departments
  • Leverage customer management system data to process membership transactions
  • Enroll, renew and upgrade retail customers, processing credit card and other payment information
  • Generate new & renewal revenue from new inbound inquiries & outbound calls
  • Conduct outbound calls to existing customers as part of the renewal process
  • Effectively describe the nature and scope of Global Rescue services
  • Assist with coordination of logistics for member's operational needs
  • Meet daily, weekly, and monthly sales goals

QUALIFICATIONS

  • Previous customer service experience
  • Sales experience a plus
  • Must be well-spoken and well-written
  • Highly energetic and motivated to succeed
  • Exceptional written and verbal communication
  • Attention to detail and follow-through
  • Efficient time management and organizational skills
  • Excellent computer and data entry skills

LOCATION: Ortigas, Pasig City

COMPENSATION: Based on experience + bonus + benefits

  • Customer Service Associate

    2 weeks ago

    Pasig, National Capital Region, Philippines Harbest Agribusiness Corporation Full time ₱216,000 per year

    Job Title: Customer Service AssociateWork Location: Head Office – Pasig, CityEmployment Type: Full-time/On-SiteJob Summary:We are looking for a Customer Service Associate who will be the first point of contact for our customers. The role focuses on handling customer inquiries through phone calls and walk-in visits, ensuring clear communication and...

  • Customer Service and Sales Associate

    4 hours ago

    Pasig, National Capital Region, Philippines UPTC Full time ₱300,000 - ₱450,000 per year

    We are looking for a Customer Service & Sales Associate to join our growing team. This role handles inbound and outbound calls, hotline, email, and social media inquiries, ensuring prompt and professional responses to customer questions and concerns.Key responsibilities include:Providing accurate solutions and product recommendations.Addressing issues and...

  • Customer Service Support Associate

    4 days ago

    Pasig, National Capital Region, Philippines MFI Polytechnic Institute Inc Full time ₱200,000 - ₱250,000 per year

    Customer Service Support Associate — Marketing, Sales & Recruitment DepartmentLocation: MFI Building, Ortigas Avenue, Pasig City (Landmark: The Medical City)Employment Type: Full-time, On-siteSchedule: Monday (7:30 a.m.–4:30 p.m.) • Tuesday to Friday (8:00 a.m.–5:00 p.m.)Job SummaryMFI Polytechnic Institute Inc. is looking for a proactive and...

  • Portuguese Bilingual Customer Service Associate

    2 weeks ago

    Pasig, National Capital Region, Philippines Hytech Full time ₱25,000 - ₱60,000 per year

    The Role:Hytech is hiring a Portuguese-Speaking Customer Service Associate Candidates should be at the Associate or Senior Associate level, fluent in Spanish and English, and have customer service experience.Duties and Responsibilities:Assist customers via email and live chat (minimal voice calls)Review, verify, and process client documentation and account...

  • Customer Service Representative

    4 days ago

    Pasig, National Capital Region, Philippines F and C Loaders Inc Full time ₱204,000 - ₱228,000 per year

    Job Overview:As a Traffic Customer Representative Associate, you will serve as a crucial link between the transportation department and customers, ensuring effective communication, addressing inquiries, and providing support. This role involves managing customer relationships and resolving issues related to transportation services.Key...

  • Customer Experience Associate

    1 week ago

    Pasig, National Capital Region, Philippines CPI Management Services Full time ₱250,000 - ₱500,000 per year

    About the role Join the CPI Management Services' team as a Customer Experience Associate. This is a full-time role based in Pasig City, Metro Manila, where you will be the vital link between our customers and our company. As a Customer Experience Associate, you will be responsible for providing outstanding customer service and support to our clients,...

  • Customer Service Representative

    2 weeks ago

    Pasig, National Capital Region, Philippines Risewave Consulting, Inc. Full time ₱250,000 - ₱500,000 per year

    ResponsibilitiesRespond promptly to customer inquiries via phone, email, chat, or in personHandle customer complaints and provide appropriate solutions in a timely mannerMaintain a high level of professionalism and empathy when interacting with customersProcess orders, forms, applications, and requests accuratelyMaintain detailed and accurate records of...

  • Customer Service Associate

    4 days ago

    Pasig, National Capital Region, Philippines Hytech Full time ₱150,000 - ₱250,000 per year

    Who we are:Hytechis a leading management consulting firm specializing in driving digital transformation for businesses in the Fintech industry. We currently operate in 172 countries and have over 1,000 employees in over 30 offices worldwide.As a group company, we have an expansive network of brands situated across the globe, including Sunton Tech in...

  • Customer Service

    1 week ago

    Pasig, National Capital Region, Philippines Crescendo Staffing and Business Consulting Inc. Full time ₱240,000 - ₱336,000 per year

    ONGOING OVER THE PHONE INTERVIEWNON VOICE ACCOUNTBridgetowne site26, ,000 PackageIncentives HMO Paid trainings Night diffQualifications :at least 6 mos call center experienceStrong communication skills (Verbal & Written)SHS, Undergraduate, Associate, College GraduateCAN Work on site & START ASAPTIPS & GUIDE ARE PROVIDED UNTIL Final InterviewJob Type:...

  • Customer Care Associate

    1 week ago

    Pasig, National Capital Region, Philippines Satellite Office Full time ₱800,000 - ₱1,200,000 per year

    CUSTOMER CARE ASSOCIATE | Onsite - Ortigas | Night ShiftWork for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide.Design made simple for the modern home. Our passion...