Behavioral Intake Counsellor

3 days ago


Quezon City, National Capital Region, Philippines Optum, a UnitedHealth Group Company Full time ₱600,000 - ₱1,200,000 per year

Qualifications

  • Amenable to work at least two 8-hour shifts must be scheduled, either during the graveyard or daytime hours, within the office
  • Valid PRC license as a Registered Psychologist (RPsy) or Registered Guidance Counselor (RGC).
  • Experience in handling psycho-traumatic cases is required.
  • Minimum of 3 years of clinical experience.

Key Responsibilities

  • Deliver teleconsultation and counseling services to members across multiple countries.
  • Promote mental health awareness and emotional well-being.
  • Support multilingual intake lines; global support primarily in English and Filipino.
  • Engage with members from diverse cultural and ethnic backgrounds.
  • Coordinate referrals to in-country affiliate partners for face-to-face consultations.
  • Serve as a trusted resource for members, families, and healthcare professionals—ensuring confidence in the care we provide.

What We Offer

  • Part- time work setup
  • Market-competitive salary
  • Medical (HMO) coverage from Day 1
  • Dependent coverage available (subject to enrollment and hierarchy rules)
  • Dental, medical, and optical reimbursements
  • Life and disability insurance
  • Paid time-off and sick leave conversion
  • Tuition fee reimbursement
  • Employee Assistance Program (EAP)
  • Annual performance-based merit increases
  • Employee recognition programs
  • Training and professional development
  • Employee referral incentives
  • Volunteer opportunities
  • All mandatory statutory benefits

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