Virtual Care Navigator

2 weeks ago

Sorsogon City, Philippines Remote Raven Full time

Overview Client: A compassionate and dynamic behavioral health organization dedicated to providing exceptional care and support to our clients. Position: As a Care Navigator , you will play a pivotal role in coordinating client services, ensuring engagement in treatment, and maintaining positive relationships with referral sources. Key Responsibilities Client Coordination & Engagement: Conduct initial screenings to assess eligibility and explain agency programs and services. Guide clients from referral to intake, ensuring a smooth transition into treatment. Maintain consistent communication with clients to address concerns and re-engage as needed. Referral Management: Track client referrals and monitor statuses to ensure timely intake appointments. Communicate with referral agencies to provide updates and resolve barriers to engagement. Make external referrals to services not provided by the agency, such as medication management. Administrative Tasks: Ensure accurate data entry in the Electronic Health Record (EHR) system. Prepare and release medical records as needed, documenting all related activities. Monitor referral reports, follow up on outreach efforts, and document outcomes. Support & Reporting: Assist intake staff by ensuring clients complete required forms. Develop and present weekly/monthly reports on referrals, admissions, and discharges. Collaborate with the Manager to improve policies, procedures, and systems. Address no-shows and cancellations by contacting clients 48 hours prior to appointments. Use tools like PHQ-9, GAD-7, and SDOH to complete client screening documents. Organizational Skills: Ability to manage multiple tasks efficiently while maintaining attention to detail. Communication: Professional verbal and written communication skills to explain services and build positive relationships. Empathy & Advocacy: Active listening skills and cultural competence to support diverse populations. Technical Proficiency: Familiarity with EHR systems like Clinic Tracker, along with Microsoft Office and Google Workspace. Problem Solving: Creativity and analytical skills to improve client engagement processes. Time Management: Ability to meet deadlines and balance short-term and ongoing responsibilities. Team Collaboration: Willingness to work closely with managers, clinicians, and referral agencies. Qualifications Experience in behavioral health, social services, or healthcare preferred Familiarity with client screening tools (e.g., PHQ-9, GAD-7, SDOH) Understanding of HIPAA and confidentiality regulations Strong customer service skills and ability to promote agency programs. This is a full-time role Salary: $5-$6/hr 100% Remote Work #J-18808-Ljbffr

  • Care/Provider Navigator

    3 days ago

    Iloilo City, Western Visayas, Philippines Pearl Full time $70,000 - $120,000 per year

    Work Arrangement: Fully remote, Monday to Friday, with flexibilityJob Type: Full-time, Independent Contractor.Work Schedule: 40 hours per week, 8:00 AM- 5:00 PM ESTLocations: Remote, open to candidates worldwide with availability during Eastern Time hours.About Pearl Talent:Pearl works with the top 1% of candidates from around the world and connects them...

  • Migraine Care Navigator

    1 week ago

    Cebu City, Central Visayas, Philippines PEARL Full time ₱900,000 - ₱1,200,000 per year

    Work Arrangement: Fully remote, overlapping PST working hoursJob Type: Full-timeWork Schedule: 40 hours per week, Monday to Friday, 8:00AM - 5:00PM/ 9:00AM - 6:00PM PSTLocations: Remote, open to candidates based in the PhilippinesAbout Pearl Talent:Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the...

  • Migraine Care Navigator

    1 week ago

    Cebu City, Central Visayas, Philippines Pearl Full time ₱400,000 - ₱600,000 per year

    Work Arrangement: Fully remote, overlapping PST working hoursJob Type: Full-timeWork Schedule: 40 hours per week, Monday to Friday, 8:00AM - 5:00PM/ 9:00AM - 6:00PM PSTLocations: Remote, open to candidates based in the PhilippinesAbout Pearl TalentPearl works with the top 1% of candidates from around the world and connects them with the best startups in the...

  • Marketing & Social Media Virtual Assistant

    3 weeks ago

    Sorsogon City, Philippines Virtual Rockstar Careers Full time

    This is a remote position. About the Role Virtual Rockstar is hiring a Social Media Manager Virtual Assistant on behalf of a US-based wellness practice. The Social Media Manager Virtual Assistant will play a key role in shaping and executing the practice’s social media strategy to grow brand awareness, boost engagement, and drive conversions. This role...

  • MARKETING VIRTUAL ASSISTANT

    6 days ago

    Sorsogon City, Philippines Careers at Nova Virtual Solutions Full time

    Nova Tech Solutions is looking for a creative and Marketing Assistant to help manage and assist our clients. This is a full‑time remote working set up role for a Marketing Assistant located in Metro Manila. The Marketing Assistant will be responsible for marketing campaigns and generate a forecast of the campaign for Nova Tech Solutions. This position will...

  • Customer Care Representatives

    1 week ago

    Ormoc City P, Philippines Virtual Staffing Solutions Full time ₱150,000 - ₱250,000 per year

    DescriptionVirtual Staffing Solutions is currently looking for Customer Care Representatives to join our team. These agents will handle customer service requests and coordinate job assignments by communicating with technicians via text and email through our systems. The ideal candidate is organized, detail-oriented, and committed to providing excellent...

  • Patient Navigator

    1 week ago

    SM City Fairview P, Philippines Healthway Medical Network Full time ₱240,000 - ₱300,000 per year

    Patient NavigationAssist patients and families in understanding admission, consultation, diagnostic, treatment, and discharge processes.Guide patients to the appropriate departments, clinics, or service points.Coordinate with various hospital units to facilitate smooth patient flow and minimize wait times.Provide personalized navigation for VIP patients,...

  • Authorizations Specialists

    5 days ago

    Ormoc City, Eastern Visayas, Philippines Virtual Staffing Solutions Full time ₱1,200,000 - ₱2,400,000 per year

    DescriptionVirtual Staffing Solutions is seeking Authorization Specialists to join our healthcare support team. In this role, you will be responsible for obtaining, verifying, and processing prior authorizations in compliance with payer and regulatory guidelines. You will ensure accurate documentation and timely approvals, helping providers and patients...

  • Call Center Agent

    3 weeks ago

    Cebu City, Philippines TASQ Staffing Solutions Full time

    Overview TASQ is seeking an English-speaking Patient Care Navigator to work on-site in Cebu City. The pre-screening interview will be conducted over the phone, so please ensure your line is available. Start Date: May 5, 2025 Work Setup: On-site Requirements College-level education or Associate Degree Strong communication skills At least 1 year of...

  • Medical Virtual Assistant

    1 day ago

    Quezon City, National Capital Region, Philippines Global Medical Virtual Assistants Full time ₱20,000 - ₱480,000 per year

    A medical virtual assistant works closely with medical professionals or health insurance companies to ensure that the best interests of the healthcare provider, patient, and medical establishment are met.TASKS:Managing inbound calls from and outbound calls to patients, providers, and healthcare insurance companies regarding inquiries, appointments, and data...