Healthcare Administrative Assistant

4 weeks ago

Batangas City, Philippines Insight Therapy Solutions Full time

Company Overview At Insight Therapy Solutions , we’re on a mission to make quality mental healthcare accessible to everyone. As a rapidly growing telehealth provider, we connect individuals with life‑changing therapy and support. Now, we’re looking for a detail‑driven and tech‑savvy Healthcare Administrative Assistant to keep our client intake and sales operations running smoothly behind the scenes. Why Join Us 100% remote – work from home Room to grow – develop healthcare administration and CRM skills Purpose‑driven work – your accuracy supports client care and smooth operations Collaborative team – supportive environment with growth opportunities Perks & Benefits Paid Time Off (PTO) Paid U.S. holidays Paid birthday leave Monthly health stipend The Role As a Healthcare Administrative Assistant, you’ll work closely with our Healthcare Sales Manager to ensure client intakes, therapist schedules, and CRM data are accurate and up to date. You’ll help assign leads, monitor process compliance, and prepare performance reports that guide better decision‑making. Key Responsibilities Maintain and update CRM data for leads, clients, and intakes. Review intake records for accuracy and ensure cancellations or missed leads are minimized. Audit call logs and documents to ensure company policies and processes are followed. Monitor therapist availability and specialties to support accurate client‑therapist matching. Assign leads and appointments in Calendly to Healthcare Sales Representatives. Maintain and update therapist profile documents. Prepare and organize daily, weekly, and monthly intake and performance reports. Support the Healthcare Sales Manager with department trackers, files, and process documentation. Suggest process improvements to boost accuracy and efficiency. What We’re Looking For Experience At least 1 year as an Administrative or Executive Assistant (healthcare or behavioral health background preferred but not required). Skills Strong English communication (written and spoken). Excellent organization, multitasking, and analytical skills. Advanced proficiency in Google Sheets or Excel (formulas, pivot tables, data validation). Tech Savvy Familiarity with CRM systems (Zoho CRM a plus). Experience with Asana or other project management tools. Comfortable with Google Workspace or Microsoft Office Suite. Mindset Detail‑oriented, reliable, proactive, and able to work independently in a remote setup. Discreet and professional when handling confidential data. Nice to Have Background in quality assurance or process monitoring. Work Hours & Requirements Full‑time: 40 hours/week Schedule: Monday–Friday | 8 AM–5 PM Pacific Time Equipment: Intel i5 (or equivalent) processor, 8 GB+ RAM recommended Internet: Stable 10 Mbps+ connection If you’re organized, data‑driven, and excited to support a team making a difference in mental health, we’d love to hear from you. Seniority level Entry level Employment type Full‑time Job function Administrative #J-18808-Ljbffr

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