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Recruitment Officer
2 weeks ago
Job Summary:
The Recruitment Officer is responsible for executing the full recruitment cycle across the company's business units — including Café Operations, Head Office Support, and Sales Divisions. The role ensures that the organization attracts, sources, and hires qualified talent aligned with company standards, culture, and growth objectives.
Key Responsibilities:
Talent Acquisition and Recruitment
Manage the end-to-end recruitment process from job requisition, sourcing, screening, interviewing, up to job offer and onboarding.
- Collaborate with department heads to understand staffing requirements and develop effective recruitment strategies per function (Café, Head Office, Sales).
- Prepare and post job advertisements on various platforms (social media, job boards, career pages, etc.).
- Conduct initial interviews and coordinate with hiring managers for technical or final interviews.
Facilitate background checks, reference verification, and pre-employment requirements.
Candidate Experience and Employer Branding
Ensure a positive and professional experience for all candidates throughout the recruitment process.
- Represent the company as an employer of choice through professional communication and consistent brand presentation.
Support employer branding initiatives by promoting job openings through social media and career marketing efforts.
Recruitment Analytics and Reporting
Maintain and update recruitment trackers and candidate databases.
- Prepare regular reports on recruitment metrics such as time-to-fill, cost-per-hire, and source effectiveness.
Analyze recruitment trends and recommend process improvements.
Onboarding and Coordination
Coordinate onboarding schedules and turnover of new hires to the HR Operations and Training teams.
Ensure proper handover of personnel files and pre-employment documentation.
Compliance and Process Standardization
Ensure that all recruitment and hiring activities are compliant with company policies and labor regulations.
- Participate in continuous process improvement initiatives for recruitment efficiency and effectiveness.
Qualifications:
- Bachelor's Degree in Psychology, Human Resource Management, or any related field.
- At least 2–3 years of experience in end-to-end recruitment, preferably in F&B, retail, or sales-driven organizations.
- Strong understanding of sourcing channels for frontline (barista, café staff), back-office, and sales positions.
- Excellent communication and interpersonal skills.
- Strong organizational and time management abilities.
- Proficient in MS Office and online recruitment platforms
Job Type: Full-time
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
- Promotion to permanent employee
Work Location: In person