Customer Success Manager
1 week ago
Customer Success Manager (CSM)
Location: Brixton, Pasig City (On-site)
Schedule: 6 working days a week, shifting schedule
About the Role:
We're looking for a strategic, partner-focused Customer Success Manager to drive onboarding, retention, and relationship health across our B2B accounts. You'll be the voice of the partner internally—ensuring their goals are met, escalations are resolved, and opportunities are unlocked.
Key Responsibilities:
- Own the end-to-end onboarding of new B2B partners - could be virtual or F2F
- Conduct regular check-ins, health reviews, and upsell conversations
- Coordinate with numerous departments to ensure partner-impacting issues are resolved
- Maintain and update partner dashboards, feedback loops, and escalation logs
- Collaborate with the other departments to refine partner-facing materials
- Flag product or service gaps based on partner feedback and usage trends
Qualifications:
- 2+ years in Customer Success, Customer Service, or Account Management
- Strong English and Tagalog communication skills
- Motorcycle enthusiast or someone familiar with motorcycle culture
- Comfortable in a start-up environment with evolving processes
- Willing to work on-site in Brixton, Pasig City
- Self-motivated and adaptable
Why Join Us?
- Be part of a growing start-up with big ambitions
- Supportive, close-knit team culture
- Opportunities to shape processes and grow your career from the ground up
- Work in an industry fueled by passion and community
If you're fluent in Tagalog and English, love motorcycles and EVs, and thrive in a fast-paced environment, we'd love to meet you. Prior customer experience is a plus—but not required
Job Type: Full-time
Pay: Up to Php30,000.00 per month
Work Location: In person
-
Marketing Officer
2 weeks ago
Kapitolyo, Philippines Manila Catering Corporation Full time ₱360,000 - ₱600,000 per yearJOB DESCRIPTION:Assist in developing and executing marketing strategies, creating and managing promotional campaigns across various media platforms, and conceptualizing marketing programs.Gather and analyze marketing data and trends to understand the target market and competitor activities.Organize and coordinate promotional and marketing events, such as...
-
Sales Admin Assistant
2 weeks ago
Kapitolyo, Philippines RCK Graphics Enterprise Full time ₱180,700 per yearKEY RESPONSIBILITIESSupport the Department Officer in executing daily administrative tasks, including scheduling, inquiry handling, follow-ups, and progress tracking, ensuring timely and accurate completionProfessionally manage the flow of information and office traffic, including emails, calls, appointments, and coordination with internal and external...
-
PR and Events Team Lead
1 week ago
Kapitolyo, Philippines xpress Full time ₱900,000 - ₱1,200,000 per yearJOB OVERVIEWThe PR and Events Team Lead is responsible for driving brand visibility and stakeholder engagement through strategic public relations and impactful events. This role manages third-party agencies—including media, PR, influencers, and vloggers—and coordinates closely with internal stakeholders for the successful execution of internal and...
-
Sales Associate
2 weeks ago
Kapitolyo, Philippines MANILA GPS TRACKERS Full time ₱201,600 - ₱252,000 per yearJob DescriptionResponsible for building and maintaining relationships with customers, promoting products or services, and meeting sales targets.Managing the Pipedrive (Employer CRM System).Conducting a live and virtual demo meeting with the client.Follow up on the status of the deal of the client.Assist walk-in clients.Generate leads through outsourcing on...
-
Junior Customer Experience Specialist
23 hours ago
Kapitolyo, Metro Manila, Philippines UPTC Full time ₱250,000 - ₱350,000 per yearWe are looking for a Customer Experience Specialist to provide exceptional post-sales support and build lasting client relationships. The role involves handling customer inquiries, complaints, and order processing, ensuring a seamless and positive experience.Key responsibilities include:Responding to customer questions, concerns, and service requests...
-
Auditor
2 weeks ago
Kapitolyo, Philippines HABIT FOOD GROUP Full time ₱600,000 - ₱1,200,000 per yearInternal AuditorThe internal auditor is responsible for conducting comprehensive audit of various aspects of the organization from corporate to operations of the hotel to ensure that the established standards and regulations are meeting with compliance. This role involves conducting audits, identifying risks, and recommending improvements to enhance...
-
Finance and Admin Manager
5 days ago
Kapitolyo P, Philippines NTT DATA Full time ₱1,500,000 - ₱3,000,000 per yearMake an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.Your day at NTT DATAThe Financial...
-
Product Associate
2 weeks ago
Kapitolyo P, Philippines Rethink Safety, Inc. Full time ₱250,000 - ₱500,000 per yearDUTIES and RESPONSIBILITIES:Will play a crucial role in supporting the Product Manager in the development and launch of innovative Safety Software products. This role involves assisting in the execution of product strategies, conducting market research, and collaborating with cross-functional teams to ensure that products meet customer needs and business...
-
delivery helper/supermarket merchandiser
1 week ago
Kapitolyo, Philippines I TRADE FOOD SOLUTIONS INC Full time ₱216,000 - ₱432,000 per yearJOB DESCRIPTION:DELIVERY TRANSACTIONResponsible for on-time and accurate delivery of goods to supermarkets (loading for delivery and unloading to customer)Ensures that the merchandise is stocked on shelves or cold storage and that the appropritate rotations (FiFO) of products is being managed well.Reports to the Distribution Assistant if problem occurs...
-
Team Manager
2 weeks ago
Kapitolyo, Metro Manila, Philippines Private Advertiser Full time ₱400,000 - ₱800,000 per yearResponsible for leading the sales team to achieve company targets,improve customer satisfaction, and uphold service quality standards. This role goes beyond traditional sales management — it includes monitoring and enhancing the quality of client communications, ensuring that Sales and Logistics Coordinators consistently maintain professionalism, clarity,...