Pure Non-Voice Alabang OPENHOUSE

14 hours ago

Ayala Alabang, National Capital Region, Philippines E-WORLD STAFFING SERVICES Full time ₱25,000 - ₱40,000 per year

About the role

E-WORLD STAFFING SERVICES' is looking for highly motivated and customer-oriented individuals to join our team in Alabang Muntinlupa City Metro Manila as a Pure Non-Voice Customer Service Representative. This is a full-time position that offers the opportunity to work in a dynamic and collaborative environment, providing exceptional customer service and support.

What you'll be doing

  • Providing outstanding customer service and support via non-voice channels such as email, chat, and social media
  • Responding to customer inquiries, concerns, and requests in a timely and efficient manner
  • Troubleshooting and resolving customer issues using your strong problem-solving skills
  • Maintaining detailed records and documentation of customer interactions
  • Continuously improving your product knowledge and customer service skills to better assist customers
  • Collaborating with cross-functional teams to enhance the overall customer experience

What we're looking for

  • Strong customer service and communication skills, with the ability to engage with customers in a friendly and professional manner
  • Excellent written communication skills, with the ability to articulate information clearly and concisely
  • Proficient in using computer and software applications, including email, chat, and customer relationship management (CRM) tools
  • Demonstrated problem-solving and critical thinking skills to effectively address customer concerns
  • Ability to work in a fast-paced, high-volume environment and prioritize tasks effectively
  • Passion for delivering exceptional customer experiences and a commitment to continuous improvement

What we offer

  • Competitive salary and attractive benefits package
  • Opportunities for career growth and professional development
  • Collaborative and supportive work environment
  • Flexible work arrangements and work-life balance initiatives
  • Comprehensive training and ongoing coaching to ensure your success

About us

E-WORLD STAFFING SERVICES' is a leading provider of customer service solutions, dedicated to delivering exceptional service and support to our clients. With a strong focus on innovation and employee development, we strive to create a dynamic and rewarding work environment for our team. Join us and be a part of our success story

Apply now for this exciting opportunity

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