Strategic Accounts Manager
2 weeks ago
Company Description
eBiZolution, Inc. was founded in 2008 by veterans of the I.T. industry, with a vision to drive digital transformation through data solutions. The company specializes in Data Assurance, Data Security, and Data Resiliency, along with Emergency Management Systems, Command Control Centers, and Custom Solutions Architecture & Design. By leveraging sophisticated technologies, eBiZolution delivers competitive advantages to its customers, which include private financial institutions, manufacturing companies, governmental bodies, and more. eBiZolution is dedicated to empowering its customers to focus on their core business, contributing to nation-building in the digital age.
Job Description
The Strategic Accounts Manager is responsible for nurturing relationships at existing accounts with the goal of generating more revenue. This person's main goal is to expand the eBiZolution footprint in these accounts by influencing and winning bids.
Key Responsibilities
- Visiting the Existing Accounts and uncovering projects and opportunities.
- Responds to RFQs and RFIs.
- Writes ISSPs – and collaborates with the Business Unit responsible for delivering the solution.
- Facilitates the writing of the terms of Reference by working with the customer and the business unit responsible.
- Updating the CRM tool (Bitrix).
- Keeps a healthy pipeline and reports to the Chief Operating Officer.
- Manages the Bid Process, working with the corresponding Business Unit answering the Terms of reference, collecting Quotes and vendor Proposals.
- Responsible for the HEST plotting, financials, and ensuring a healthy margin for the bid.
- Assists in writing the Solution proposal and ensuring the bid is delivered In a timely manner.
- Collaborates with the existing Project Manager (Post Sales).
- Ensures Customers are satisfied and manages the overall relationship with the account.
- And such other tasks that may be assigned from time to time.
SkillsQualifications
- Bachelor's Degree in Marketing, Sales or Information Technology.
- 3 years' experience in Customer Management or a related field.
- Organized and displays excellent time management skills.
- Exceptional verbal and written communication skills, articulating solutions into writing, and exceptional active listening skills.
- Positive, service-oriented personality.
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