Sale Support Specialist
1 week ago
JOB DESCRIPTION:
ACCOUNT OPERATIONS
- Anchor the Accounts Ops program in the Philippines for our corporate clients (GfB Portal signup & setup, troubleshooting, account administration issues, GfB client support etc.)
- Work with Enterprise Sales and Support teams on SOP adherence that ensure a seamless client experience when dealing with Grab support touchpoints.
- Manage ticket resolution process with strict SLAs
- Other tasks includes vendor accreditations, contract management and account governance
BILLING & INVOICING
- Proactively support all sales channels on all new & existing corporate client Billing Admin work (SOPs | Setup | Troubleshooting | Change in PIC & details) in the Philippines
- Follow regional SOPs that ensure a consistent and streamlined Billing Ops process for all prepaid and postpaid clients (Invoicing | Deposit | Top-up | Collections) in the Philippines
- Ensure seamless billing & invoicing flow and strict internal SLAs for all corporate clients
- Handle troubleshooting and dispute resolution for all commercial contracts and billing
JOB REQUIREMENTS:
- At least 1 year of working experience as a commercial or accounts operations within a fast-paced and competitive B2B, SaaS, enterprise, corporate or startup environment
- Strong communication and attention to detail
- Fluent in English (both written and verbal)
- Basic Microsoft office (word, excel, ppt, etc.) and GSuite (Sheets, Slides, Docs) skills
- Familiarity with client experience tools (D365, Salesforce CRM, Tableau reporting dashboards) a plus
Job Type: Full-time
Pay: Up to Php19,000.00 per month
Application Question(s):
- are you Fluent in English (both written and verbal)?
- Are you skilled in Microsoft office (word, excel, ppt, etc.) and GSuite (Sheets, Slides, Docs) ?
Work Location: In person
-
EUC Support Specialist
2 weeks ago
Ortigas, Philippines Actionlabs IT Services Full time ₱420,000 - ₱456,000 per yearJob description:We are seeking an End-User Compute Operations Specialist with 3–5 years of experience in IT support, help desk, or a service delivery role. This specialist will be responsible for managing the daily operations and support of IT services within our organization, with a focus on End-User Compute.The ideal candidate is proactive and...
-
Customer Service Specialist
2 weeks ago
Ortigas, Metro Manila, Philippines Prime Technology Specialist Incorporated Full time ₱150,000 - ₱250,000 per yearJob Description:We are looking for a Customer Service Specialist with proven experience in customer support, preferably from the lending or financial services industry. The successful candidate will handle client inquiries, assist with loan applications, and ensure excellent customer satisfaction.Responsibilities:Respond to customer inquiries regarding...
-
Trade Marketing Specialist
1 week ago
Ortigas, Philippines Century Pacific Food Inc. Full time ₱900,000 - ₱1,200,000 per yearJob SummaryThe Trade Marketing Specialist for Food Service is responsible for planning, executing, and monitoring trade marketing initiatives to drive product visibility, support sales growth, and enhance brand presence in the marketplace. This role acts as a key link between the sales and marketing teams, ensuring effective implementation of marketing...
-
Sales Support Assistant
2 weeks ago
Ortigas, Philippines Cocogen Insurance, Inc. Full time ₱180,000 - ₱360,000 per yearJob description:The Sales Support Assistant (Review & Performance Evaluation) is responsible in providing operational support to the Branch Business Group and Head Office Sales units.Prepares Producer's Quality Assessment (PQA) report quarterly which include results of their production, loss ratio, collection turnover, renewal persistency and cancellation...
-
Loan and Mortgage Support Specialist
1 week ago
Ortigas, Philippines UpraisIT Full time ₱30,000 - ₱35,000 per yearROLE OVERVIEW:UpraisIT is looking for a Loan and Mortgage Support Specialist to support our Australian real estate client. The role involves assisting clients with their loan and mortgage application processes, ensuring a seamless and compliant experience from inquiry to settlement.The ideal candidate will have relevant customer service experience handling...
-
Sales Specialist
2 weeks ago
Ortigas, Philippines NIPPON SANSO INGASCO, INC. Full time ₱600,000 - ₱1,200,000 per yearCandidate must possess at least a Bachelor's/College Degree of any Business Management.With at least 1-2 of years' experience in sales business specifically in Industrial Gas.Work Schedule: Monday to Friday | Flexible Time ScheduleWilling to work onsite: Ortigas, Pasig CityJob Types: Full-time, PermanentBenefits:Company Christmas giftCompany eventsHealth...
-
Deal Support Analyst – Salesforce/Sales Ops
2 weeks ago
Ortigas, Philippines Talentbuzz Full time ₱20,000 - ₱35,000 per yearJob Title: Deal Support AnalystCompany: Acquire IntelligenceLocation: Ortigas Center, Pasig City (Full Onsite)Salary: PHP 35,000 / monthWork Schedule: Monday–Friday, US timeAbout Acquire IntelligenceAt Acquire Intelligence, our mission is to help businesses work smarter. We bring together the best people, efficient processes, and automation to help...
-
Customer Support Specialist
1 week ago
Ortigas, Metro Manila, Philippines Eastvantage Business Solutions Inc. Full time ₱25,000 - ₱33,000 per yearApplication Reminder: Please apply only if you meet and accept the following requirements:Willing to work in an on-site setup in St. Francis Square, Ortigas, Pasig City.Comfortable with night shift aligned with US Time (9:00 PM – 6:00 AM Manila Time)Accepts a fixed salary range of Php 25,000 to Php 33,000, depending on experience (this range is...
-
B2B Sales Specialist
2 weeks ago
Ortigas, Metro Manila, Philippines Cepat Kredit Financing Inc. Full time ₱300,000 - ₱600,000 per yearOrtigas, Pasig | Full-Time | On-Site Set-UpAre you passionate about building partnerships that drive growth? Join our dynamic team as a B2B Sales Specialist, where you'll develop strong business relationships and collaborative programs with affiliates, influencers, and partner organizations to promote our OFW loan products.You'll be at the forefront of...
-
Marketing Officer
2 weeks ago
Ortigas, Metro Manila, Philippines Prime@Technology Specialist, Inc. Full time ₱150,000 - ₱250,000 per yearJOB SUMMARY:The Marketing Officer is responsible for generating leads, contacting prospective customers, and promoting the company's products or services through outbound and inbound calls. This role helps support the sales team by identifying potential clients, qualifying leads, and setting appointments.JOB DESCRIPTIONS:Make outbound calls to prospective...