Spanish Speaking Customer Service Representative

2 days ago

Work from Home, Philippines nightowl consulting Full time ₱800,000 - ₱1,200,000 per year
Description

We are seeking a Spanish-speaking Customer Service Representative to join our growing team. In this role, you will be the first point of contact for our Spanish-speaking customers, providing assistance, resolving issues, and ensuring a positive customer experience. You will handle inquiries via phone, email, chat, or other communication channels, while maintaining professionalism, empathy, and efficiency.

Key Responsibilities
  • Respond to customer inquiries in Spanish and English, providing accurate information and solutions.
  • Assist customers with product or service-related questions, troubleshooting, and order support.
  • Manage customer accounts by processing requests, updating information, and documenting interactions.
  • Escalate complex issues to the appropriate departments when necessary.
  • Maintain a high level of customer satisfaction by delivering timely, friendly, and effective service.
  • Meet performance targets, including response time, resolution rate, and customer satisfaction scores.
  • Contribute to a team-oriented environment, supporting colleagues and sharing knowledge.
Skills, Knowledge and Expertise
  • Fluent in Spanish and English (written and spoken).
  • Previous experience in customer service, call center, or a related field is preferred.
  • Strong communication and active listening skills.
  • Ability to multitask, problem-solve, and work under pressure.
  • Tech-savvy with proficiency in using CRM systems, ticketing tools, and Microsoft Office/Google Suite.
  • High attention to detail and a customer-first mindset.
Benefits
  • Above market salary
  • HMO on Day 1 for principal and two dependents
  • Government-mandated benefits
  • Performance-based Incentives
  • Quarterly Company Events
  • 1,000 PHP De Minimis
  • Equipment and software provided
About NightOwl Consulting

  • Outbound Sales Representative – Spanish-Speaking

    4 days ago

    Work from Home, Philippines Nooro Full time ₱780,000 - ₱1,080,000 per year

    At Nooro, we're redefining the eCommerce experience in the health and wellness space. We believe in innovation, results, and creating a dynamic environment where top performers thrive. We're looking for a Spanish-speaking Outbound Sales Representative to join our high-performing team.This role is open to:● Native Spanish speakers currently living in the...

  • Customer Service Representative

    7 days ago

    Work from Home, Philippines Smart Outsourcing Solution Full time ₱720,000 - ₱960,000 per year

    We are seeking a Spanish-speaking Customer Service Representative who excels in communication, empathy, and attention to detail. The ideal candidate will have a strong background in customer service, a passion for helping others, and the ability to manage interactions across phone, chat, and email with professionalism and care.As the voice of our brand for...

  • Spanish-Speaking Guest Service Agent

    2 weeks ago

    Work from Home, Philippines Ten Eighty Hospitality Full time ₱480,000 - ₱960,000 per year

    Ten Eighty Hospitality is expanding our remote Guest Services Team We're looking for a Spanish-speaking Guest Service Agent who will support our U.S.-based hotels by providing excellent guest communication and assistance in both Spanish and English.Key ResponsibilitiesHandle guest inquiries, reservations, and special requests via phone, email, and OTA...

  • Spanish-English Bilingual Customer Service Representative

    4 days ago

    Work from Home, Philippines JustPressOne, Inc. Full time ₱600,000 - ₱720,000 per year

    We are looking for a highly motivated and experienced Spanish-English Bilingual Customer Service Representative to join our dynamic team. The successful candidate will provide excellent customer service to international clients by efficiently resolving their inquiries and issues in both Spanish and English. This role requires a proactive, detail-oriented...

  • Spanish-English Bilingual Customer Service Representative

    4 days ago

    Work from Home, Philippines JustPressOne, Inc. Full time ₱150,000 - ₱250,000 per year

    We are looking for a highly motivated and experienced Spanish-English Bilingual Customer Service Representative to join our dynamic team. The successful candidate will provide excellent customer service to international clients by efficiently resolving their inquiries and issues in both Spanish and English. This role requires a proactive, detail-oriented...

  • Spanish Bilingual

    2 days ago

    Work from Home, Philippines Aspiree Inc. Full time ₱480,000 - ₱960,000 per year

    Bilingual Customer Service Representatives provide customer service in English and a foreign language.RESPONSIBILITIES● Communicate with customers and provide them with necessary information on various products and services● Handle both inbound and outbound call programs calls)● Make inbound and outbound calls in response to customer inquiries●...

  • Spanish Bilingual

    5 days ago

    Work from Home, Philippines Aspiree Inc. Full time ₱360,000 - ₱480,000 per year

    Bilingual Customer Service Representatives provide customer service in English and a foreign language.RESPONSIBILITIES● Communicate with customers and provide them with necessary information on various products and services● Handle both inbound and outbound call programs● Make inbound and outbound calls in response to customer inquiries● Capture...

  • Spanish-Speaking Executive Assistant

    2 days ago

    Work from Home, Philippines Stealth Agents Full time ₱480,000 per year

    We are seeking a highly organized, proactive, and bilingual (Spanish-English) Executive Assistant to provide direct support to our leadership team. The ideal candidate will be detail-oriented, fast, and capable of managing multiple priorities in a dynamic environment. This role requires excellent communication skills in both English and Spanish, strong...

  • Customer Service Representative

    7 days ago

    Work from Home, Philippines Infinity Strategic Management Solutions, Inc. ("Infinity") Full time ₱1,000,000 - ₱1,500,000 per year

    Infinity Strategic Management Solutions Inc. in partnership with Synthesis Strategic Management Solutions Inc. is in need of:Customer Service Representative (US Account)Qualifications:* At least 2 years College Level* Experience is an advantage* Must be fluent in speaking English* Can work with minimal supervision* Willing to start as soon as possible* Can...

  • Customer Service Representative

    4 days ago

    Work from Home, Philippines MCVO Full time ₱450,000 - ₱600,000 per year

    Position: Mid or Senior Level Customer Service RepresentativeJob Description:Essential Duties and Responsibilities include the following. Other duties may be assigned.Answers incoming phones, emails and chats related to:Questions about an orderStatus of orders including giving an expected due dateHandling change orders and discrepanciesFollow up on expedited...