Spanish Bilingual
7 days ago
Bilingual Customer Service Representatives provide customer service in English and a foreign language.
RESPONSIBILITIES
● Communicate with customers and provide them with necessary information on various products and services
● Handle both inbound and outbound call programs
● Make inbound and outbound calls in response to customer inquiries
● Capture additional information from the customer, screening the customer for their interest in the client's product or service, and/or warm transferring the customer to a provider of a service
● Work on a single program or be asked to handle several programs during a typical work day ● Other duties that may be assigned from time to time
QUALIFICATIONS
● Exceptional verbal communication skills in both specified languages.
● Good computer skills
● Active listening skills and attention to detail.
● Experience in the same role for at least 2 years.
● WFH Ready with own equipment and with a stable internet connection of at least 50mbps
Job Type: Full-time
Pay: Php35, Php40,000.00 per month
Application Question(s):
- Years of experience as a Spanish Bilingual Agent?
- Years of experience in the BPO industry?
- Rate your Spanish proficiency ( speak, read,write being the highest
- Do you have your own equipment ( laptop, headset, mouse, keyboard)?
Work Location: Remote
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