Senior IT

6 days ago

Ortigas Metro Manila, Philippines VEE HEALTHTEK PH INC. Full time ₱900,000 - ₱1,200,000 per year

oining Vee Healthtek PH will allow you to enjoy these Xtraordinary advantages

  • Fixed Weekends Off
  • Day 1 HMO with FREE coverage for 1 dependent
  • Rice Allowance
  • Clothing Allowance
  • Free Motorcycle Parking
  • Paid Time Off
  • Employee Development and Training
  • Employee Engagement Activities
  • Internal Mobility Opportunities
  • Yearly Appraisal (performance based)

Job Description and Qualifications:

Education


• Any Degree (Any Specialization)

Experience Level


• Minimum 2 - 4 Years

Primary Skill


• Good written and verbal communication skills.


• Good Trouble Shooting & Technical Skills


• Good at System Security Administration


• Excellent Knowledge on different Operating System and Applications


• Ability to multi-task


• Willingness to be a team player and show initiative where needed.


• Willingness to work in Flexible Shifts


• Proven work experience as a Desktop Support Engineer or Support Technician.


• Advanced knowledge of computer hardware systems and peripherals.


• Ability to solve complex hardware and software issues.


• Ability to travel and work after hours when necessary.


• Excellent interpersonal skills.

Primary Roles Responsibilities


• Take charge of the shift from the outgoing system administrator in time.


• System logbook is studied and obtain clarifications, if any, from the outgoing system administrator


• Check the completed job status.


• Check the TAT and job flow.


• Responding to client support requests.


• Contacting clients to find out the nature of the problem.


• Troubleshooting hardware and software issues.


• Installing and maintaining hardware and computer peripherals.


• Installing and upgrading operating systems and computer software.


• Troubleshooting networking and connection issues.


• Advising on software or hardware upgrades.


• Visited the Production floor to watch any abnormally.


• Communicating the Vendor for major hardware break downs


• Entering all activities chronologically in the LOGBOOK.


• Maintain all required reports and records.


• Carrying out all administrative work regarding system maintenance


• Maintain Technical Security of Information Processing Infrastructure.


• Implement Logical Access Control at Operating System Level


• Tracking of Asset Register for system related assets.


• Monitor incident reports and logs of system access.


• ability to train users in applications and operating system fundamentals and to write basic documentation


• Familiarity with the principles and practice of system configuration management using modern declarative tools

Secondary Roles Responsibilities


• Maintain professional decorum and punctuality


• Plan leaves well in advance


• Ensure good interpersonal relation is maintained while coordinating


• Come up with new initiative to improve the process

Compliance


• Follow security guidelines


• Report any security incidents to your reporting manager.


• Maintain confidentiality of information as per NDA.


• Maintain Records as per ISO/ ISMS needs

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