Senior IT
6 days ago
oining Vee Healthtek PH will allow you to enjoy these Xtraordinary advantages
- Fixed Weekends Off
- Day 1 HMO with FREE coverage for 1 dependent
- Rice Allowance
- Clothing Allowance
- Free Motorcycle Parking
- Paid Time Off
- Employee Development and Training
- Employee Engagement Activities
- Internal Mobility Opportunities
- Yearly Appraisal (performance based)
Job Description and Qualifications:
Education
• Any Degree (Any Specialization)
Experience Level
• Minimum 2 - 4 Years
Primary Skill
• Good written and verbal communication skills.
• Good Trouble Shooting & Technical Skills
• Good at System Security Administration
• Excellent Knowledge on different Operating System and Applications
• Ability to multi-task
• Willingness to be a team player and show initiative where needed.
• Willingness to work in Flexible Shifts
• Proven work experience as a Desktop Support Engineer or Support Technician.
• Advanced knowledge of computer hardware systems and peripherals.
• Ability to solve complex hardware and software issues.
• Ability to travel and work after hours when necessary.
• Excellent interpersonal skills.
Primary Roles Responsibilities
• Take charge of the shift from the outgoing system administrator in time.
• System logbook is studied and obtain clarifications, if any, from the outgoing system administrator
• Check the completed job status.
• Check the TAT and job flow.
• Responding to client support requests.
• Contacting clients to find out the nature of the problem.
• Troubleshooting hardware and software issues.
• Installing and maintaining hardware and computer peripherals.
• Installing and upgrading operating systems and computer software.
• Troubleshooting networking and connection issues.
• Advising on software or hardware upgrades.
• Visited the Production floor to watch any abnormally.
• Communicating the Vendor for major hardware break downs
• Entering all activities chronologically in the LOGBOOK.
• Maintain all required reports and records.
• Carrying out all administrative work regarding system maintenance
• Maintain Technical Security of Information Processing Infrastructure.
• Implement Logical Access Control at Operating System Level
• Tracking of Asset Register for system related assets.
• Monitor incident reports and logs of system access.
• ability to train users in applications and operating system fundamentals and to write basic documentation
• Familiarity with the principles and practice of system configuration management using modern declarative tools
Secondary Roles Responsibilities
• Maintain professional decorum and punctuality
• Plan leaves well in advance
• Ensure good interpersonal relation is maintained while coordinating
• Come up with new initiative to improve the process
Compliance
• Follow security guidelines
• Report any security incidents to your reporting manager.
• Maintain confidentiality of information as per NDA.
• Maintain Records as per ISO/ ISMS needs
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