Loan Processing Officer

23 hours ago

Makati City, National Capital Region, Philippines Shadow Office Solutions, Inc. Full time ₱1,200,000 - ₱2,400,000 per year

Job Overview:

We are seeking a dedicated and enthusiastic Loan Processing Officer to join our Clients' mortgage team. The successful candidate will be responsible to review, process, and finalize loan apps; ensure compliance; handle office admin; collaborate on deadlines; monitor progress and resolve issues; capture training.

Work Set Up:

  • Employment Type: Full Time
  • Shift Schedule: Mon-Fri, 6:00 am to 3:00 pm
  • Work Setup: Onsite
  • Location: Makati
  • Client Industry: Finance / Home Loans

Key Responsibilities:

  • Loan Processing - Review, prepare, and finalise loan applications with accuracy and

attention to detail.

  • File Auditing and Compliance - Ensure application/files are compliant with lending policies,

procedures, and regulatory requirements (based on a checklist).

  • General Office Admin - filing, documenting etc.
  • Collaboration - Working with client to meet deadlines and achieve business objectives.
  • Monitor loan progress, identify potential issues, and proactively resolve them to prevent

delays.

  • Capturing Training sessions (Via video recordings) and transforming into actionable,

issuable documents.

Qualifications:

  • Bachelor's degree in any field.
  • 2 years of experience in a related role.
  • Previous experience in loan processing, administration, or a similar financial services role

(preferred).

  • Organizational skills and attention to detail and accuracy in data entry and documentation.
  • Proficiency in using loan management systems, CRM software, and Microsoft Office Suite -

to be learned.

  • Good communication skills.

Workplace Perks:

  • Competitive salary package
  • HMO coverage
  • Fixed weekends off
  • Meal allowance
  • Attendance bonus
  • 20 days of paid leave to be used on your own discretion (including 5 credits convertible to cash)
  • Monthly social activities and annual company outing (domestic/international)
  • Vibrant, diverse and inclusive work environment

About Us:

Shadow Office Solutions is an Australian operated BPO committed to delivering exceptional services and innovative solutions to our clients. We pride ourselves on our skilled workforce and a culture of excellence, collaboration and continuous improvement. We're growing and looking for talented individuals to join our dynamic team.

Shadow Office Solutions is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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