
dining supervisor
3 days ago
About the role
We are seeking an experienced Dining Supervisor to join our team at THE RITZ HOTEL AT GARDEN OASES.' in Davao City Davao del Sur. As the Dining Supervisor, you will be responsible for overseeing the day-to-day operations of our dining facilities, ensuring exceptional customer service and maintaining the highest standards of food quality and safety.
What you'll be doing
- Manage the dining room staff, including servers and bussers, to ensure efficient and courteous service
- Oversee the setup, maintenance, and cleanliness of the dining area and related facilities
- Monitor food preparation and presentation to maintain quality and consistency
- Collaborate with the culinary team to develop and implement new menu items and dining experiences
- Handle customer inquiries, complaints, and feedback, and work to resolve any issues in a timely and professional manner
- Ensure compliance with all relevant health, safety, and food hygiene regulations
- Contribute to the development and implementation of dining policies and procedures
- Assist in the recruitment, training, and development of the dining room team
What we're looking for
- Minimum 2 years of experience in a dining supervisor or similar leadership role within the hospitality industry
- Strong communication and interpersonal skills, with the ability to effectively manage and motivate a team
- Excellent customer service orientation and problem-solving skills
- Thorough understanding of food safety regulations and best practices
- Proficiency in inventory management and cost control
- Flexible and adaptable to changing demands and priorities
- Passion for the hospitality industry and a commitment to delivering exceptional dining experiences
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