Dining Supervisor
4 days ago
Job Responsibilities
As Dining Supervisor, you will:
- Oversee daily dining operations, ensuring excellent customer experience and service standards
- Supervise and delegate tasks to servers, cashiers, and utility staff
- Monitor cleanliness, food safety, and dining area readiness
- Handle customer concerns professionally and resolve issues quickly
- Coordinate with kitchen staff to ensure timely and accurate order fulfillment
- Assist in training, coaching, and motivating dining staff
- Manage staff schedules and ensure proper shift coverage
- Monitor inventory of dining supplies and report needs to purchasing/management
- Perform basic reporting (daily sales recap, incident reports, staff attendance)
- Uphold company policies and represent Suzhou Dimsum's brand values
Qualifications
- At least 2 years of experience in restaurant or F&B supervisory roles
- Strong leadership and delegation skills
- Excellent customer service and communication abilities
- Organized, detail-oriented, and proactive in problem-solving
- Can work flexible shifts, weekends, and holidays
- Basic computer skills (MS Excel, Word, POS familiarity preferred)
- Team player but confident in decision-making
What We Offer
- Competitive salary package (based on experience)
- Meal allowance and staff meals during shift
- Opportunities for growth within a growing restaurant group
- Supportive team culture and training
How to Apply
Interested applicants may send their CV/Resume through Indeed or email us at with the subject line: Dining Supervisor – Wack Wack.
Job Type: Full-time
Pay: Php20, Php25,000.00 per month
Benefits:
- Employee discount
- Opportunities for promotion
- Pay raise
- Promotion to permanent employee
- Staff meals provided
Education:
- Bachelor's (Required)
Experience:
- Food service: 2 years (Preferred)
Language:
- English (Required)
Work Location: In person
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