Dining Supervisor

2 days ago

Quezon City, National Capital Region, Philippines HTCG PREMIUM FOOD CONCEPTS INC. Full time ₱300,000 - ₱450,000 per year

JOB OBJECTIVE

The Dining Supervisor is responsible for ensuring the execution of the SOPs in the dining area through and with the effort of the store team.

KEY RESULTS AREA

  • Ensures that the dining areas are overseen and maintained
  • Consistently oversees the dining floor to ensure that the steps of service are being followed
  • Does table touches to establish a connection with guests
  • Handles guest complaints based on company protocols and ensures that all complaining guests are appeased
  • Does administrative functions related to dining area

DUTIES AND RESPONSIBILITIES

  • Monitors that the overall ambience of the store meets the company standards
  • Monitors that attendance and performance of all dining staff
  • Strictly implements the Code of Conduct to all dining employees
  • Trains and counsels dining employees
  • Works hand-in-hand with the Kitchen Manager to ensure that all stocks are in good quality and enough for the shift

DIMENSIONS

  • Consequence of Error: Inefficiency may lead to loss of sales or property
  • Responsibility to Lugang Cafe resources including but not limited to:
  • Dining structure, tools and equipment
  • Sales and Cash Assets
  • Product Information and Trade Secrets
  • Raw Materials
  • Human Resources

JOB REQUIREMENTS

  • Education – Graduate of any 4-year course, preferably Business-related course
  • Experience – preferably at least 1 year of relevant experience in a similar industry of restaurant operations; fresh graduates may be considered
  • Above average communication skills
  • Advanced Sales And Marketing Skills
  • Basic Financial Awareness
  • Advanced Comprehension
  • Basic Negotiation Skills
  • Organizational and inter-personal sensitivity
  • Able to facilitate people into effective action
  • Problem solving – determining root causes/able to recommend decisions or courses of action based on clear and relevant parameters
  • Analytical Skills - Can analyze and breakdown complex situations and come up with rational ways to address the situations with minimal guidance
  • Able to manage personal scheduling/ stress arising from multiple tasks and responsibilities

Job Types: Full-time, Permanent

Benefits:

  • Company events
  • Employee discount
  • Staff meals provided

Work Location: In person

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