Customer Service Representative

6 days ago

Quezon City, National Capital Region, Philippines 1840 & Company Full time ₱22,000 - ₱29,400 per year

Job Title: Remote Customer Service Representative

Location: Anywhere in the Philippines

Employment Type: Full-Time

Salary: 5 USD per hr

Job Summary:

As we continue to steadily develop, we are looking to add a member to our small corporate team. We consider the ideal candidate to be a self-starter who possesses the right attitude to fit into a dynamic business environment such as ours. 

As the Customer Service Representative,  you will be required to provide memorable service to our growing base of customers.

This is a contractual position. The ideal candidate for this role will turn into a long-term position given the need and fit with the company.

Role & Responsibilities (include but are not limited to)
  • Be the primary agent for servicing all subscription-based customers
  • Answer, screen, and follow up with incoming calls, emails, and live chats
  • Respond to customer inquiries and concerns in a professional and timely manner
  • Work with existing database of customers and new customers
  • Drive administrative systems and technology
  • Support other team members as needed
Qualifications
  • Must possess positive and flexible attitude
  • Have strong verbal and written communication skills
  • Ability and preference to work independently with minimum supervision
  • Be comfortable with and/or learning various applications and systems
  • Capable of working on multiple tasks with various deadlines simultaneously
  • Previous customer service, outbound sales and/or call center experience is considered an asset
  • Capable to work on a graveyard shift. 
Job Duties
  • Answer incoming customer inquiries
  • Record and modify customer information within the database
  • Engage with clients in a friendly and professional manner while actively listening to their concerns
  • Offer support and solutions to customers in accordance with the company's customer service policies
$5 - $5.50 an hour

About 1840 & Company

1840 & Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services. We specialize in connecting companies with world-class freelance professionals and delivering top-tier outsourcing services, across over 150 countries worldwide.

Our mission is to empower growth for forward-thinking businesses, seamlessly bridging any skill or resource gaps with our expertly vetted talent pool. We firmly believe in fostering an environment where exceptional individuals can achieve an optimal work-life balance, working remotely from any location, while maximizing their professional growth and earning potential.

We are headquartered in Overland Park, KS, USA with service delivery facilities in the Philippines, India, Ukraine, South Africa and Argentina. We invite you to explore the opportunities we offer and consider joining our exclusive network of global freelance talent. Visit  to learn more about us. To explore a wealth of career opportunities and find a role that suits your unique skills and aspirations, please visit our dedicated jobs portal

  • Customer Service Representative

    1 week ago

    Quezon City, National Capital Region, Philippines St. Joseph the Worker Labor Service Cooperative Full time ₱200,000 - ₱400,000 per year

    Company DescriptionSt. Joseph the Worker Labor Service Cooperative is a manpower services provider committed to connecting talented professionals with reputable companies across various industries. We specialize in providing workforce solutions that ensure efficiency, quality, and reliability. Our mission is to help jobseekers find the right opportunities...

  • CSR - Customer Service Representative

    7 days ago

    Quezon City, National Capital Region, Philippines DISCOVER GROUP OF TRAVEL SERVICE INC. Full time ₱150,000 - ₱250,000 per year

    Job Description:As a Customer Service Representative for our travel agency, you will be responsible for ensuring excellent customer service by promptly addressing client concerns and inquiries across various departments. Your primary tasks will include monitoring client messages, endorsing them to the appropriate department, following up on client cases,...

  • Customer Service Representative

    2 hours ago

    Quezon City, National Capital Region, Philippines StaffSmart Outsourcing Full time ₱150,000 - ₱250,000 per year

    About the role StaffSmart Outsourcing is looking for enthusiastic Customer Service Representatives (CSR) to join our dynamic Call Centre team in Quezon City. This is a full-time opportunity for individuals interested in customer service, with the chance to develop valuable skills in a supportive and growth-oriented environment.What you'll be doingProviding...

  • Customer Service Representative

    2 weeks ago

    Quezon City, National Capital Region, Philippines Seven Long Table Marketing Inc Full time ₱228,000 - ₱336,000 per year

    We are looking for a motivated Customer Service Representative to join our team in the jewelry live selling industry,and help elevate our customer experience to new heights. As a key part of our frontline team, you will not only manage customer inquiries but also contribute to building long-lasting relationships that reflect our brand values.Key...

  • Customer Service Representative

    6 days ago

    Quezon City, National Capital Region, Philippines Ultramedics Pharmaceutical Inc. Full time ₱216,000 per year

    Variance Trading Corporation is looking for CUSTOMER SERVICE REPRESENTATIVE:Brief Description:Acts as liaison between the company and internal customers (Sales and Marketing Teams) and external customers (end-users) in relation to processing of sales orders and other requests from sales team, customers, and managementRequirements:Candidate must possess at...

  • Customer service representative spanish

    1 week ago

    Quezon City, National Capital Region, Philippines Fastrising Full time ₱60,000 - ₱150,000 per year

    Company DescriptionUp to 150kRole DescriptionThis is a full-time on-site role for a Customer Service Representative. The Customer Service Representative will be responsible for managing customer inquiries, providing excellent customer support, ensuring customer satisfaction, and maintaining a high level of customer service. The role involves responding to...

  • Customer Service Representative

    2 weeks ago

    Quezon City, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱180,000 - ₱240,000 per year

    WE'RE HIRINGCustomer Service Representative Work Location: Bridgetowne, Quezon CityAre you ready to take the next step in your BPO career? Join a dynamic and supportive team in the healthcare industry and grow with usJob Description:As a Customer Service Representative (CSR) for our Healthcare Account, you will handle voice-based inquiries from international...

  • Customer Service Representative

    2 weeks ago

    Quezon City, National Capital Region, Philippines Neksjob UPA Full time ₱150,000 - ₱250,000 per year

    Neksjob UPA is hiring a Full time Customer Service Representative role in Diliman, NCR. Apply now to be part of our team.Job summary:Flexible hours available

  • Customer Service Representative

    2 weeks ago

    Quezon City, National Capital Region, Philippines Neksjob bridgetowne Full time ₱104,000 - ₱130,878 per year

    Neksjob bridgetowne is hiring a Full time Customer Service Representative role in QC, NCR. Apply now to be part of our team.Job summary:Flexible hours available

  • Customer Service Representative

    1 week ago

    Quezon City, National Capital Region, Philippines Probe CX Full time ₱250,000 - ₱500,000 per year

    Do you have a talent for building rapport and a passion for customer service, especially within the excitingairline industry? Probe CX is looking for drivenCustomer Service Representativesto join our team inEastwood, Quezon City This is a great opportunity to use your skills in a customer-centric environment, backed by the support of a global company.We're...