Customer Service Representative

14 hours ago


Quezon City, National Capital Region, Philippines St. Joseph the Worker Labor Service Cooperative Full time

Company Description

St. Joseph the Worker Labor Service Cooperative is a manpower services provider committed to connecting talented professionals with reputable companies across various industries. We specialize in providing workforce solutions that ensure efficiency, quality, and reliability. Our mission is to help jobseekers find the right opportunities while helping businesses grow through exceptional staffing support.

Role Description

This is a full-time on-site role for a
Customer Service Representative (CSR)
. The CSR will handle customer inquiries, provide accurate information, and resolve concerns promptly to ensure a positive customer experience. The role requires professionalism, empathy, and strong communication skills to maintain high service standards.

Qualifications

  • At least
    High School Graduate
    or
    Senior High Graduate
  • With or without BPO experience (6 months CSR experience is an advantage)
  • Strong verbal and written communication skills
  • Good problem-solving and interpersonal skills
  • Basic computer literacy (MS Office, CRM tools, etc.)
  • Ability to work in a fast-paced environment and handle pressure
  • Willing to work in shifting schedules, weekends, or holidays


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