Customer Service Representative

2 weeks ago

Quezon City, National Capital Region, Philippines Probe CX Full time ₱250,000 - ₱500,000 per year

Do you have a talent for building rapport and a passion for customer service, especially within the exciting
airline industry
? Probe CX is looking for driven
Customer Service Representatives
to join our team in
Eastwood, Quezon City
This is a great opportunity to use your skills in a customer-centric environment, backed by the support of a global company.

We're looking for individuals who are ready to take their skills to the next level. If you're a go-getter who loves to help customers book their next trip while achieving targets, we want to meet you
No prior BPO experience is required.

What You'll Do

As a Customer Service Representative, you'll be the friendly voice and helpful guide for our customers. Your responsibilities will include:

  • Engaging with customers to understand their travel needs.
  • Providing exceptional customer service
  • Accurately documenting all customer interactions and in our system.
  • Collaborating with your team to create a high-energy and successful environment.

We're excited to welcome individuals who are:

  • Excellent communicators
    , both verbally and in writing, with a persuasive and professional tone.
  • Familiarity with the airline or travel industry is a plus
  • Problem-solvers
    who can think on their feet.
  • Comfortable using a computer and navigating different systems.
  • Highly organized and detail-oriented.
  • At least a
    High School or Senior High School graduate
    .
  • Willing to work
    on-site in Eastwood, Libis, Quezon City
    .

Why You'll Love Working With Us

At Probe CX, we value our team members and offer great benefits from day one:

  • Day 1 HMO coverage
    for your peace of mind.
  • Competitive salary
    with uncapped performance incentives.
  • Paid Leaves
    to ensure you get the rest and time off you need.
  • Comprehensive and
    paid training
    to set you up for success.
  • A
    supportive and collaborative work environment
    where your achievements are celebrated.
  • Opportunities for career growth and development within our global company.

Ready to provide top-notch customer service in the airline industry? Apply today and become a part of the Probe CX family

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