Spanish Bilingual Representative

1 day ago

Pasay, National Capital Region, Philippines Infinit-O Full time ₱900,000 - ₱1,200,000 per year

Infinit-O is the trusted, customer-centric, and sustainable leader in Business Process Optimization. We empower finance and healthcare organizations to thrive in a digital-first world by combining specialized industry expertise and innovative technology for 20 years.

We navigate complex industry landscapes to drive transformative outcomes, helping businesses streamline operations, enhance customer experience, and achieve sustainable growth backed by a world-class Net Promoter Score of 75. Our approach combines operational efficiency with a human-centered ethos, ensuring sustainable value creation for our clients and team members.

As a Certified B Corporation, Infinit-O is committed to the highest standards of social and environmental performance, accountability, and transparency. We embed these values into every aspect of our operations—aligning business success with a positive impact on our clients, people, and communities.

Our commitment to Diversity, Equity, and Inclusion (DEI) is integral to our mission. We believe that building inclusive, equitable teams is not only the right thing to do—it is also essential for driving innovation and better business outcomes. We actively promote equal opportunity through inclusive hiring practices, continuous learning programs, and regular equity assessments to ensure a fair and empowering workplace for all.

Key Responsibilities:


• Respond promptly and professionally to customer inquiries and concerns via chat, following established guidelines and procedures.


• Assist customers by addressing various issues and questions, delivering accurate and helpful responses to enrich their chat interactions.


• Collect pertinent information, conduct thorough research into inquiries, and offer timely resolutions to customer issues.


• Document chat interactions thoroughly and accurately for future reference and analysis.


• Familiarize yourself with products, services, and policies to provide comprehensive assistance to customers.


• Enhance product knowledge and communication skills continuously to improve customer satisfaction and the overall chat experience.


• Handle escalated chat interactions with composure and effectiveness, striving to exceed customer expectations in issue resolution.


• Collaborate with team members to optimize chat processes and achieve team objectives.

Requirements

Job Requirements and Credentials:

● Excellent Communication Skills (Oral and Written)

● English B2 CEFR

● Spanish C1 CEFR

● With experience handling calls preferably healthcare account

● Problem Solving Skills

● Knowledge in Microsoft Office

Devices will be provided to successful candidates

  • CSR Spanish Bilingual

    2 weeks ago

    Pasay, National Capital Region, Philippines ACCPRO INTERNATIONAL Full time ₱940,000 - ₱1,080,000 per year

    CSR Spanish Bilingual (Retirement Loans)Location: Pasay CityWork Setup: OnsiteSchedule: Night Shift | Weekends OffPHP 100,000 Sign-on Bonus (with 1.6 years lock-in period)Duties and ResponsibilitiesHandle customer inquiries with excellent communication and phone skills, confidently addressing various situations.Identify opportunities, develop account...

  • 100k Signing Bonus Spanish Speaking Agent

    1 week ago

    Pasay, National Capital Region, Philippines Agileassist Human Resource Management Services Full time ₱600,000 - ₱1,200,000 per year

    Job Description: Spanish-Speaking Customer Support Representative (Multi faceted Voice and back end support)Location: Pasay City (Onsite)Work Setup: On-site fulltimeQualifications:Must be Spanish-speaking (certification required)Experience in customer service voice (international campaign or backend support (mail/chat) preferredStrong written and verbal...

  • Spanish and Mandarin BPO Agent

    1 week ago

    Pasay, National Capital Region, Philippines Conduent Full time ₱240,000 - ₱394,000 per year

    Account: HR/ Human Capital SolutionsLOBs: blended (calls, chat and e-mail)Salary offer: 20k Php basic salary + up to 50k Php Language Premium + 15% night differential pay + 20% performance-based incentivesEmployment type: Full-time permanentWork location: One E-com MOA Complex, Pasay (ONSITE)Work schedule: Dayshift (Mandarin bilingual Agent) & Night shift...

  • Team Lead, Customer Care Center

    2 weeks ago

    Pasay, National Capital Region, Philippines PHH Mortgage Corporation Full time ₱50,000 - ₱150,000 per year

    Team Lead, Customer Care Center - Resolutions (Spanish Bilingual)As the Team Lead, Customer Care Center - Resolutions (Spanish Bilingual) at PHH Mortgage Corporation / Onity Group, you will oversee a team of customer service representatives who provide high-quality resolution support to Spanish-speaking customers. You will be responsible for driving team...

  • Technical Support Representative

    1 day ago

    Pasay, National Capital Region, Philippines Infinit-O Full time ₱250,000 - ₱500,000 per year

    • Ability to respond to incoming requests related to account balances and invoices, cancellation of software and services, and account ownership.• Resolve basic billing discrepancies• Explain financial statements, billing requirements, and contractual obligations clearly and accurately.• Maintain good customer relations and work effectively with...

  • Customer Expert Thai Speaker

    1 day ago

    Pasay, National Capital Region, Philippines Addforce Human Resources Solution Inc. Full time ₱948,000 - ₱960,000 per year

    Position: Thai Bilingual Customer Service RepresentativesAccount: Sportswear Brand (CSR)Work Location: Onsite – MOA (Mall of Asia)Schedule: ShiftingHeadcount Needed: 5Salary Offer: Php 80,000Qualifications:Fluent in Thai and English (speaking, reading, listening, and writing)Willing to work onsite and on a shifting scheduleOpen to Native and Near-native...

  • Analyst, Commercial SBC

    3 days ago

    Pasay, National Capital Region, Philippines Ocwen Financial Corporation Full time ₱40,000 - ₱80,000 per year

    Job DescriptionJOB FUNCTIONS AND RESPONSIBILITIESThe Commercial Portfolio Associate will provide quality collection and property surveillance activities for commercial real estate loans. This role will support a team of Portfolio Managers that serve as the primary contact for borrower research requests and collection efforts. This position requires the...

  • CSR (Spanish Bilingual)

    2 weeks ago

    Pasay, Philippines ACCPRO International Full time

    We're Hiring: CSR Spanish Bilingual (Retirement Loans) Location: MOA Pasay City Work set-up/schedule/day off: Onsite | Nightshift | Weekends Off Salary Range: 79k-90k (depending on experience) With PHP 100,000* Signing Bonus ONE DAY HIRING PROCESS! DUTIES and RESPONSIBILITIES: ● Excellent communication and phone skills, with an ability to think and...

  • CSR Spanish Bilingual

    2 weeks ago

    Pasay City, Philippines Career Ops with Sharmaine Full time

    Work Setup: Onsite Schedule: Night shift | Weekends off We are seeking a Spanish Bilingual CSR to handle customer inquiries and account support for retirement loan services. The role involves managing client relationships, handling calls and correspondence, promoting services, preparing reports, and supporting account strategies. Qualifications: ✔️At...

  • Property Management Assistant

    4 weeks ago

    Pasay, Philippines Buscojobs Full time

    Location: RemoteJob Type: Full-time (9:00 AM - 5:00 PM EST) Job Description: We are seeking a highly organized and bilingual Property Management Assistant to join our team. This role involves providing essential tenant support, assisting with rent collections, and managing customer inquiries for our property management company. If you are detail-oriented,...

  • Spanish Team Lead

    3 weeks ago

    Pasay, Philippines HRTX Full time

    Job Description: Manage a team of CSR associates in BPO operations. Main objective of the role will be to supervise the day-to-day delivery and performance of the team. The role will also require the individual to motivate, mentor, coach and groom the team. Ensure process & KM compliance along with meeting client and internal commitments. Own all customer...

  • Spanish Team Lead

    3 weeks ago

    Pasay, Philippines HRTX Full time

    Job Description: Manage a team of CSR associates in BPO operations. Main objective of the role will be to supervise the day-to-day delivery and performance of the team.The role will also require the individual to motivate, mentor, coach and groom the team.Ensure process & KM compliance along with meeting client and internal commitments. Own all customer...

  • Senior Accountant

    2 weeks ago

    Pasay, Philippines ACCPRO INTERNATIONAL Full time

    DUTIES and RESPONSIBILITIES: • Prepares financial statements for two companies in the US. • Prepares financial analysis and financial ratios for different business segments. • Assist in the monthly hard-close to ensure all events are recorded correctly by preparing balance sheet and expense schedules that are in balance to the General Ledger, for...

  • HR Solutions Services Associate III

    4 weeks ago

    Pasay, Philippines Conduent Full time

    Overview HR Solutions Services Associate III - Vietnamese Bilingual Location: Conduent Pasay, National Capital Region, Philippines Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments. You have an opportunity to personally thrive, make a difference and be part...

  • CSR OPEN HOUSE RECRUITMENT | LOCAL TELCO ACCOUNT | NOVEMBER 10

    4 days ago

    Pasay, Philippines Conduent Full time

    CONDUENT (MOA PASAY SITE) invites you to an OPEN HOUSE RECRUITMENT FOR CSR roles for the month of November 10-11, 17-18 and 24-25 Be part of one of the country’s leading Telco accounts. We are looking for passionate and customer-focused individuals who are ready to build their career with us. Walk in and get interviewed on the same day. You can also bring...

  • Remote Sales Representative

    2 weeks ago

    Pasay, Philippines MCI Full time

    Overview Remote Work-at-Home | Philippines JOB TYPE: Full-Time PAY TYPES: Hourly MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry....

  • Sales Representative

    4 days ago

    Pasay, Philippines MCI Full time

    Full-Time PAY TYPES Hourly Position Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions...