Spanish and Mandarin BPO Agent

7 days ago

Pasay, National Capital Region, Philippines Conduent Full time ₱240,000 - ₱394,000 per year

Account: HR/ Human Capital Solutions

LOBs: blended (calls, chat and e-mail)

Salary offer: 20k Php basic salary + up to 50k Php Language Premium + 15% night differential pay + 20% performance-based incentives

Employment type: Full-time permanent

Work location: One E-com MOA Complex, Pasay (ONSITE)

Work schedule: Dayshift (Mandarin bilingual Agent) & Night shift (Spanish Bilingual Agent)

Target Start Date: ASAP

Job Qualifications:

  • Must have experience in BPO/ call center for at least 12-18 months.
  • Excellent communication skills (oral and written).
  • Language required: Spanish, Mandarin (Simplified & Traditional), English
  • Good comprehension and critical thinking.
  • Attained at least Highschool level (completed), SHS or college level.

As a HR Solutionns Services Associate you are expected to perform the following (but not limited to) duties and responsibilities:

  • Prepares and maintains benefit calculations, reports, and year-end statements.
  • Assists in benefit enrollment, system testing, and employee self-service updates.
  • Guides employees on forms, claims, and benefit or premium computations.
  • Coordinates with consultants, actuaries, and external partners on employee benefits.
  • Handles relocation processes, including documentation, payments, and visa extensions.
  • Prepares employment offers and related correspondence.
  • Ensures compliance with company policies and standards.

We make our recruitment process convenient for you Phone and virtual processes are available, and you may also visit our Conduent Career Hub located at G/F One E-com Bdlg., MOA Complex, Pasay City.

APPLICATION REMINDER: We appreciate your interest in applying with Conduent. Please ensure that you have read and understand the job details and requirements. Our team will carefully review each application received. If you pass the paper screening, please expect to be contacted at your mobile number and e-mail indicated.

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