Spanish Team Lead

3 hours ago

Pasay, Philippines HRTX Full time

Job Description: Manage a team of CSR associates in BPO operations. Main objective of the role will be to supervise the day-to-day delivery and performance of the team.The role will also require the individual to motivate, mentor, coach and groom the team.Ensure process & KM compliance along with meeting client and internal commitments. Own all customer escalations and complaints.Knowledge of Customer care operationsExperience in managing teamsAble to coach, mentor, motivate and interact with peopleExcellent verbal and written communications in both English and Spanish.Strong decision making and analytical abilityDemonstrate patience, passion for problem solving, ability to use knowledge bases, tools General Knowledge & Skills: Knowledge of Customer care operationsExperience in managing teamsAble to coach, mentor, motivate and interact with peopleExcellent verbal and written communications in both English and Spanish.Strong decision making and analytical abilityDemonstrate patience, passion for problem solving, ability to use knowledge bases, tools Education and other requirements: Minimum experience of 4 years with customer service in the BPO/BPM industryBachelors degree in any courseMinimum B2 Level Spanish Proficiency based on CEFR or BerlitzA minimum of 3 years in the role of a Team Leader MUST HAVE HANDLED A TEAM OF SPANISH SPEAKING AGENTS DOING VOICE CALLS.Willingness to work in rotational shifts Benefits: HMO for Employee and 2 Dependents (On Day 1)Quarterly performance bonusOutstanding career development opportunities24 Leaves Annually

  • 100k Signing Bonus Spanish Speaking Agent

    1 week ago

    Pasay, National Capital Region, Philippines Agileassist Human Resource Management Services Full time ₱600,000 - ₱1,200,000 per year

    Job Description: Spanish-Speaking Customer Support Representative (Multi faceted Voice and back end support)Location: Pasay City (Onsite)Work Setup: On-site fulltimeQualifications:Must be Spanish-speaking (certification required)Experience in customer service voice (international campaign or backend support (mail/chat) preferredStrong written and verbal...

  • Property Management Assistant

    1 week ago

    Pasay, Philippines Buscojobs Full time

    Location: RemoteJob Type: Full-time (9:00 AM - 5:00 PM EST) Job Description: We are seeking a highly organized and bilingual Property Management Assistant to join our team. This role involves providing essential tenant support, assisting with rent collections, and managing customer inquiries for our property management company. If you are detail-oriented,...

  • Spanish and Mandarin BPO Agent

    1 week ago

    Pasay, National Capital Region, Philippines Conduent Full time ₱240,000 - ₱394,000 per year

    Account: HR/ Human Capital SolutionsLOBs: blended (calls, chat and e-mail)Salary offer: 20k Php basic salary + up to 50k Php Language Premium + 15% night differential pay + 20% performance-based incentivesEmployment type: Full-time permanentWork location: One E-com MOA Complex, Pasay (ONSITE)Work schedule: Dayshift (Mandarin bilingual Agent) & Night shift...

  • Spanish Bilingual Representative

    1 day ago

    Pasay, National Capital Region, Philippines Infinit-O Full time ₱900,000 - ₱1,200,000 per year

    Infinit-O is the trusted, customer-centric, and sustainable leader in Business Process Optimization. We empower finance and healthcare organizations to thrive in a digital-first world by combining specialized industry expertise and innovative technology for 20 years.We navigate complex industry landscapes to drive transformative outcomes, helping businesses...

  • Team Lead

    1 week ago

    Pasay, National Capital Region, Philippines Reliasourcing Full time ₱1,800,000 - ₱2,400,000 per year

    About the RoleThe Gaming Team Leader oversees a team that engages players through chat, email, and in-app support. The role focuses on player reactivation, retention, monetization, and VIP care. You'll guide the team in delivering excellent player experiences, resolving issues quickly, and driving participation in events and promotions.ResponsibilitiesTeam...

  • HR Solutions Services Associate IV

    4 weeks ago

    Pasay, Philippines Conduent Full time

    HR Solutions Services Associate IV - Spanish Bilingual Conduent Pasay, National Capital Region, Philippines Join or sign in to find your next job Join to apply for the HR Solutions Services Associate IV - Spanish Bilingual role at Conduent HR Solutions Services Associate IV - Spanish Bilingual Conduent Pasay, National Capital Region, Philippines 5 days...

  • Team Lead

    1 day ago

    Pasay, National Capital Region, Philippines Infinit-O Full time ₱1,200,000 - ₱2,400,000 per year

    Operations is responsible for supporting the various trading, investment and reporting activities of the firm. The core mission of the Operations group is to establish scalable investment workflows, ensure a controlled operating environment and deliver high-quality client service to both internal and external business relationships. In addition to supporting...

  • Team Lead

    1 day ago

    Pasay, National Capital Region, Philippines Infinit-O Full time ₱2,000,000 - ₱2,500,000 per year

    Operations is responsible for supporting the various trading, investment and reporting activities of the firm. The core mission of the Operations group is to establish scalable investment workflows, ensure a controlled operating environment and deliver high-quality client service to both internal and external business relationships. In addition to supporting...

  • Accounting Team Lead

    6 days ago

    Pasay, Philippines PIVOTL.io Full time

    At PIVOTL.io, we help home service companies—HVAC, Plumbing, Roofing, Solar, and Electrical—gain control of their financials and scale with confidence. Our offerings include bookkeeping, fractional CFO support, and ServiceTitan coaching & implementation. Our team comprises expert Home Service operators with over 100 years of combined industry experience,...

  • Finance Team Lead

    4 weeks ago

    Pasay, Philippines SMDC Full time

    SMDC Pasay, National Capital Region, Philippines Finance Team Lead SMDC Pasay, National Capital Region, Philippines 3 weeks ago Be among the first 25 applicants Assists the Unit Lead in ensuring that assigned Collection Assistants shall meet their individual target to achieve the group goal. Job Description Assists in the day to day operations of the team....