
CSR Spanish Bilingual
1 week ago
CSR Spanish Bilingual (Retirement Loans)
Location: Pasay City
Work Setup: Onsite
Schedule: Night Shift | Weekends Off
PHP 100,000 Sign-on Bonus (with 1.6 years lock-in period)
Duties and Responsibilities
- Handle customer inquiries with excellent communication and phone skills, confidently addressing various situations.
- Identify opportunities, develop account strategies, and negotiate effective solutions.
- Foster strong customer relationships and build rapport via calls and written correspondence.
- Highlight product/service features and benefits, quote prices, discuss credit terms, and prepare sales orders or reports using web-based tools or proprietary software.
- Engage in client account management and sales-related responsibilities (experience in the sports and entertainment industry is a plus).
Qualifications
- At least 1+ year of international voice account (BPO Bilingual) experience.
- Spanish proficiency: CEF Score B1.
- Educational requirement: At least SHS graduate or 2nd year college completed.
- Strong communication skills in both English and Spanish.
- Willing to work onsite in Pasay City and amenable to shifting schedules.
Benefits Offered
- Competitive compensation package with monthly performance incentives.
- Meal and other allowances.
- HMO medical coverage for employees and up to 3 qualified dependents
- Dental coverage for employees.
- Skills enhancement through training and professional development programs.
Apply now and be part of a rewarding career with competitive pay, growth opportunities, and a supportive work culture
Job Type: Full-time
Pay: Php79, Php90,000.00 per month
Application Question(s):
*
⦁ What is the highest level of education you have completed?
⦁ Do you speak Spanish?
⦁ What is your Spanish proficiency level? (CEF Score):
⦁ How many years of International Voice BPO Account experience do you have?
⦁ How many years of International Voice BPO (Spanish Bilingual) Account experience do you have?
⦁ What kind of account experience do you have, and how many years have you worked in each? Please select from the following options:
- Travel
- Telecom
- Collections
- Financial
- Insurance
- Healthcare
- Others (please specify):
⦁ Are you open to attending an onsite interview?
⦁ Active email address:
⦁ Active phone number:
⦁ Previous/current salary:
⦁ Expected Salary:
⦁ Availability for an interview?
⦁ Kindly provide your full name (First Name, Middle Name, Last Name):
Work Location: In person
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