Sales Manager

4 days ago

Pasig, National Capital Region, Philippines MEGAFRESH INTL Full time ₱2,000,000 - ₱2,500,000 per year

Duties and Responsibilities

Leadership and Team Management

  • Lead, mentor and motivate the sales team to achieve individual and team sales goals.
  • Conduct regular performance reviews and provide constructive feedback to enhance team performance.
  • Identify training and development needs and arrange for appropriate programs.

Sales Strategy Development

  • Develop and implement effective sales strategies and plans to achieve company sales targets.
  • Analyze market trends, competitor activities, and customer needs to identify growth opportunities.
  • Set clear sales objectives and action plans for the sales team.

Customer Relationships Management

  • Build and maintain strong relationships with key customers and stakeholders.
  • Address customer inquiries, resolve issues, and ensure high levels of customer satisfaction.
  • Collaborate with the marketing team to develop customer engagement initiatives.

Sales Performance Monitoring

  • Monitor and analyze sales performance metrics to identify areas for improvement.
  • Prepare regular sales reports and presentations for senior management.
  • Ensure accurate and timely forecasting of sales revenues and budgets.

Sales Operations and Coordination

  • Oversee the day-to-day sales operations, including order processing, inventory management, and sales documentation.
  • Coordinate with other departments, such as marketing, accounting, warehouse and logistics to ensure seamless sales operations.
  • Ensure compliance with sales policies, procedures and regulations.

Market and Competitor Analysis

  • Conduct market research to stay informed about industry trends and competitor activities.
  • Use market insights to adjust sales strategies and maintain a competitive edge.
  • Identify and capitalize on new market opportunities.

Performance Management

  • Ensure the sales team meets or exceeds performance targets and continuously improves their skills and productivity.
  • Establish clear and achievable performance goals and targets for Sales Coordinators. Aligning individual goals with overall business objectives.
  • Conduct regular performance reviews with sales team members to discuss progress, achievements, and areas for improvement.
  • Offer constructive feedback to sales team members to help them improve their performance.
  • Identify training needs and arrange for appropriate development programs.
  • Track key performance indicators (KPIs) such as sales targets, conversion rates, return rate, discrepancy rate and customer satisfaction. Analyze performance data to identify trends and areas for improvement.
  • Develop and implement performance improvement plans for underperforming team members.

Discipline Management

  • Address performance issues and misconduct promptly and fairly to maintain a productive and respectful work environment.
  • Investigate incidents of misconduct or poor performance thoroughly and impartially. Gather relevant information and document findings.
  • Provide verbal or written warnings to team members who violate company policies or fail to meet performance standards. Clearly communicate the consequences of continued issues.
  • Maintain accurate and detailed records of all disciplinary actions taken. Document performance issues, warnings and steps taken to address them.
  • Communicate company policies and expectations to the sales team. Ensure team members understand the consequences of violating policies.

Job Types: Full-time, Permanent

Benefits:

  • Employee discount
  • Health insurance
  • Paid training

Language:

  • English (Preferred)

Work Location: In person

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