Team Lead for Patient Scheduling

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a...

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a...

About The Role (What You'll Be Doing)You are a strong operator who keeps day-to-day ticket handling on track, ensuring SLAs for response, resolution, and satisfaction are always met.You are data-driven, using performance insights to spot trends, balance workloads, and push for continuous improvement.You are process-minded, always looking for ways to...

We are seeking a Patient Relations Coordinator to join our healthcare support team. In this role, you'll reach out to patients who have completed and submitted their forms to gather additional requirements and assist with consent documentation. You'll serve as the bridge between patients and our organization, ensuring every interaction is handled with care,...

Position SummaryThe Patient Advocate is responsible for retaining client loyalty and referrals by consistently delivering clear, efficient and valuable support to all callers while providing communication with Adjusters and Nurse Case Managers in order to establish a best-in-class customer experience.The Patient Advocate is further responsible for lending...

Position SummaryThe primary role of the Team Lead of Accounts Receivable is to facilitate accurate and timely collection of revenue while supporting their team's efforts. The Team Lead will oversee their team's progress in collecting, and prompt responses to denials. Throughout this, the Team Lead is expected to identify trends and areas of opportunity that...

To lead and supervise the outpatient physical therapy team in delivering high-quality, patient-centered rehabilitation services. The role ensures that therapy programs are safe, effective, and evidence-based, while maintaining operational efficiency, mentoring junior staff, and upholding professional and ethical standards of care.Duties and...

To lead and supervise the outpatient physical therapy team in delivering high-quality, patient-centered rehabilitation services. The role ensures that therapy programs are safe, effective, and evidence-based, while maintaining operational efficiency, mentoring junior staff, and upholding professional and ethical standards of care.   Duties and...

Handle inbound inquiries (e.g., phone , email, walk-ins) and provide information on clinic services to potential patients.Schedule patient appointments and consultations, ensuring accurate data entry and a seamless scheduling process.Follow up with potential patients after initial inquiries to answer questions and encourage them to book appointments.Conduct...

Position SummaryWe are looking for a Patient Service Representative (PSR) to provide front-line support for patients, ensuring a positive and professional experience during every interaction. This role is responsible for answering patient inquiries, assisting with scheduling, and guiding patients through their financial responsibilities. The ideal candidate...