Admin Assistant

1 week ago

Work from Home, Philippines LEGION PEST CONTROL PTE LTD Full time

We are seeking a proactive and organised Administrative Executive to support daily operations across our pest control and home-services businesses. This role is critical in ensuring smooth job scheduling, accurate payment tracking, and efficient coordination between customers, technicians, and management. The ideal candidate is detail-oriented, responsible, and able to manage multiple tasks with a positive, can-do attitude.

Key Responsibilities

  1. Job Scheduling & Operations Support

  2. Coordinate and schedule daily service jobs for technicians.

  3. Update job assignments, reschedule appointments, and ensure timely follow-ups.
  4. Communicate clearly with customers regarding appointment times, technician arrival windows, and service reminders.

  5. Monitor technician routes and workload to optimise efficiency.

  6. Payment & Invoicing Management

  7. Issue invoices promptly after job completion.

  8. Track payment statuses and perform timely reminders for outstanding payments.
  9. Maintain accurate records of paid/unpaid invoices in the system.

  10. Support monthly financial reconciliations together with the management team.

  11. Customer Service & Admin Coordination

  12. Handle incoming calls, WhatsApp messages, and enquiries from customers.

  13. Provide friendly and professional customer support, resolving issues where possible.
  14. Prepare service contracts, quotations, and customer documentation.

  15. Maintain proper filing of documents, contracts, receipts, and records.

  16. Ad-Hoc Administrative Duties

  17. Assist in preparing reports, presentations, or spreadsheets when required.

  18. Support recruitment coordination (e.g., arranging interviews, posting job ads).
  19. Assist with procurement of office supplies or tools for technicians.
  20. Handle simple HR admin such as leave tracking (if needed).
  21. Contribute ideas to improve workflow, customer experience, or operational efficiency.

Requirements

  • At least 1 year of administrative or customer service experience (experience in scheduling is a bonus).
  • Good communication skills (spoken and written).
  • Strong organisational skills and high attention to detail.
  • Proficient in Microsoft Office / Google Workspace; comfortable learning new software.
  • Able to multitask and manage time effectively in a fast-paced environment.
  • Positive, resourceful, and willing to take on new tasks.

Personal Attributes

  • Responsible and trustworthy with handling payments and customer information.
  • Calm and patient, especially when dealing with last-minute changes or customer concerns.
  • Team player who can work independently with minimal supervision.
  • Service-oriented and enjoys helping others.
  • Work Schedule & Compensation
  • 5.5-day work week

Job Type: Full-time

Pay: From Php15,000.00 per month

Benefits:

  • Work from home

Work Location: Remote

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