Hardware Refund and Return Specialist

1 week ago


Taguig, National Capital Region, Philippines KMC Solutions Full time $104,000 - $130,878 per year

Job Overview:

  • WFH setup with company provided tools
  • Night Shift
  • Has 3 to 5 years of relevant experience

The main responsibilities of a HARDWARE REFUND & RETURN SPECIALIST include:

  • Customer Device Return Support:Assist field sales teams by managing customer requests related to reverse logistics, including generating and distributing return shipping labels.
  • Leasing Coordination:Validate the return and status of devices with external leasing vendors to ensure compliance and accurate record-keeping.
  • Buyout Quote Management:Process and deliver accurate customer buyout quotes upon request, supporting purchase decision-making and transitions.
  • Technical Follow-up:Follow up on customer support inquiries, including coordination with engineering for provisioning, deactivation, or device connection issues.
  • Hardware Partner Coordination:Redirect customers to appropriate hardware partners for issues outside the scope of the HaaS program, ensuring seamless resolution.
  • Cross-functional Collaboration:Work closely with internal teams including sales, engineering, and logistics to ensure operational efficiency and exceptional customer support.

To apply, you must be an expert on the following requirements:

  • 3 to 5 or more years of experience in customer support, logistics, sales operations, or a related field.
  • Strong organizational and multitasking abilities with attention to detail.
  • Excellent written and verbal communication skills.
  • Experience coordinating with external vendors or leasing partners is a plus.
  • Familiarity with CRM tools (e.g., Salesforce, ServiceNow) and shipping/logistics platforms.
  • Comfortable working cross-functionally in a fast-paced, customer-driven environment.

It will also be favorable if you are knowledgeable in:

  • Knowledge of hardware lifecycle, provisioning, or hardware as a service models.
  • Experience in coordinating with technical teams or engineers.
  • Strong problem-solving and follow-up skills.


  • Taguig, National Capital Region, Philippines KMC Solutions Full time $104,000 - $130,878 per year

    Hardware Support SpecialistRemote; Night ShiftJob Description:The Hardware Support Specialist is responsible for supporting the end-to-end lifecycle of hardware devices provided through our Hardware-as-a-Service (HaaS) program. This role works closely with the field sales team, engineering, leasing vendors, and OEM hardware partners to ensure a smooth...


  • Taguig, National Capital Region, Philippines beBeeTax Full time $8,000 - $8,500

    We are seeking a detail-oriented Tax Return Specialist to join our team. In this role, you will be responsible for preparing and filing tax returns for individuals and businesses, ensuring compliance with tax laws and regulations.Key responsibilities include:Preparing accurate tax returns for individuals and businessesAnalyzing financial information and...


  • Taguig, National Capital Region, Philippines beBeeTaxSpecialist Full time ₱1,200,000 - ₱1,500,000

    Job Title: US Tax Return SpecialistWe are seeking a highly skilled and experienced professional to join our team as a US Tax Return Specialist. The ideal candidate will be responsible for managing and preparing US tax returns, handling payroll returns, and maintaining accurate financial records.Key ResponsibilitiesTax Preparation: Prepare and file US...


  • Taguig, National Capital Region, Philippines beBeeTaxSpecialist Full time $55,000 - $65,000

    Job OpportunityWe are seeking a Tax Specialist to support our tax team by handling data entry and preparation of individual and business tax returns.This role focuses on accurate entry of tax information, including Schedule C and Schedule E, while ensuring compliance with tax regulations.About the RoleThe Tax Specialist will be responsible for reviewing...


  • Taguig, National Capital Region, Philippines beBeeReturn Full time ₱600,000 - ₱1,200,000

    Job DescriptionManage the end-to-end return process, ensuring compliance with vendor policies and maintaining accurate records within purchasing systems.Key ResponsibilitiesAnalyze issues related to shipments and invoicingResolve discrepancies and maintain inventory integrityProvide guidance to junior team members on vendor return proceduresRequirements1-2...


  • Taguig, National Capital Region, Philippines beBeeTaxPreparation Full time ₱7,200 - ₱7,800

    Job OverviewThe Tax Filing Specialist is responsible for preparing and filing personal, corporate, sales tax, and payroll tax returns.Key Responsibilities:Prepare and File Tax Returns on time and in accordance with the latest tax laws and regulations.Organize and analyze financial documents, receipts, and statements to ensure accurate reporting.Communicate...


  • Taguig, National Capital Region, Philippines KMC Solutions Full time $104,000 - $130,878 per year

    Asset Management SpecialistRemote; Night ShiftJob Description:The Asset Management Specialist is responsible for supporting the end-to-end lifecycle of hardware devices provided through our Hardware-as-a-Service (HaaS) program. This role works closely with the field sales team, engineering, leasing vendors, and OEM hardware partners to ensure a smooth...


  • Taguig, National Capital Region, Philippines beBeeDataEntry Full time $214,000 - $231,000

    Walmart Expert Role OverviewThe Walmart Customer Service & Data Entry Specialist is a vital position responsible for delivering exceptional customer experiences, processing orders efficiently, and maintaining accurate data entry within the Walmart Marketplace.This role requires expertise in handling customer inquiries, resolving order issues, updating...


  • Taguig, National Capital Region, Philippines beBeeCustomerService Full time ₱600,000 - ₱1,000,000

    Customer Service & Data Entry SpecialistThe primary role of this position is to manage customer interactions, process orders and maintain accurate data entry within a retail marketplace. This requires expertise in handling inquiries, resolving order issues, updating inventory and ensuring seamless operations across multiple e-commerce platforms such as...


  • Taguig, National Capital Region, Philippines beBeeDataentry Full time ₱375,000 - ₱450,000

    Customer Service & Data Entry SpecialistWe are seeking a skilled professional to handle order inquiries, process data accurately, and provide exceptional support. The ideal candidate will efficiently manage orders, resolve issues, and maintain stock accuracy.Key Responsibilities:Order Processing: Enter, update, and verify orders with high accuracy.Customer...