Current jobs related to Zoom: Hardware Support Specialist - Taguig, National Capital Region - KMC Solutions

  • Microsoft Teams and Zoom support

    23 hours ago

    Taguig, National Capital Region, Philippines Astreya Full time ₱900,000 - ₱1,200,000 per year

    Scope:Works on complex assignments requiring a high degree of initiative Requires minimal oversight and is proactive. May act as a team leader. Your Roles and Responsibilities:System Configuration and MaintenanceConfigure Teams and Zoom systems to optimize performance, user experience, and security, including settings for video quality, audio clarity,...

  • IT Technical Support Specialist

    1 week ago

    Taguig, National Capital Region, Philippines beBeeTechnical Full time ₱2,500,000 - ₱3,500,000

    Job OverviewKDCI Outsourcing is seeking a skilled and customer-focused technical support specialist to join its growing IT team. This hands-on role involves delivering advanced support across various platforms, ensuring compliance with security protocols, and providing exceptional service to end-users.Key ResponsibilitiesProvide Tier 2/3 technical assistance...

  • Advanced Technical Support Specialist

    1 week ago

    Taguig, National Capital Region, Philippines beBeeTechnical Full time $41,184 - $42,720

    Pacvue is the leading software suite for eCommerce advertising, sales and intelligence. We help some of the world's largest brands grow their business on Amazon, Walmart, Instacart and other marketplaces.Our team is seeking an advanced technical support specialist to provide high-level technical assistance and maintain operational continuity across our...

  • Corporate IT Support

    3 weeks ago

    Taguig, National Capital Region, Philippines Ubiquity Full time

    Corporate IT SupportAs an IT Support Analyst, you will play a key role in enabling the success of Medallia employees. This includes ensuring the constant availability of IT services, performing initial triage of support inquiries, and resolving technical issues. You will be the first point of contact for our employees and the familiar face for Medallia IT....

  • Sr, IT Support Engineer

    1 week ago

    Taguig, National Capital Region, Philippines X Full time $70,000 - $120,000 per year

    At X, we are at the forefront of technology, driven by a mission to revolutionise digital interaction and create the Everything App. Our global operations span across continents, connecting innovators and fostering a culture of collaboration and excellence. Our IT Workplace Services team is the backbone of our operational efficiency, ensuring seamless...

  • IT Operations Specialist

    2 weeks ago

    Taguig, National Capital Region, Philippines beBeeOperations Remote Work Freelance Full time ₱600,000 - ₱1,000,000

    Job Title: IT Operations SpecialistThis is a full-time role for an IT Support Professional responsible for troubleshooting technical issues, providing technical assistance, managing network infrastructure, and ensuring seamless IT operations.Key Responsibilities:Troubleshoot technical issues and provide timely IT support to users.Manage network...

  • Sales Hardware Solutions Professional

    1 week ago

    Taguig, National Capital Region, Philippines beBeeHardware Full time ₱4,000,000 - ₱6,000,000

    Hardware Sales ExpertWe are seeking a Hardware Sales Expert to lead our sales team. In this role, you will play a critical part in helping customers solve their workplace hardware challenges by recommending and delivering solutions like PCs, AIPCs, peripherals, accessories, and IT Lifecycle services.About the RoleYou will manage a pipeline of sales...

  • IT Support Specialist

    22 hours ago

    Taguig, National Capital Region, Philippines JKS Tech Solutions Inc. Full time ₱600,000 - ₱800,000 per year

    Position: IT Support SpecialistDepartment: IT DepartmentReports to: IT SupervisorJob SummaryWe are looking for a skilled and proactive IT Support Specialist to join our IT team. The ideal candidate will be responsible for troubleshooting and maintaining hardware, software, and network systems while providing responsive support for incidents and service...

  • Technical Support Specialist

    1 week ago

    Taguig, National Capital Region, Philippines beBeeTechnical Full time ₱1,200,000 - ₱1,500,000

    Job Title: Technical Support Specialist    We are seeking a skilled Technical Support Specialist to provide top-notch customer service and technical assistance. The ideal candidate will have excellent communication skills, be able to troubleshoot complex issues, and possess a strong understanding of hardware and software...

  • IT Infrastructure Technical Support Specialist

    1 week ago

    Taguig, National Capital Region, Philippines beBeeTechnical Full time $650 - $6,870

    Technical Support Specialist Job OverviewWe are seeking an experienced Technical Support Specialist to join our Corporate IT team. As a key member of our team, you will provide advanced technical support, escalated troubleshooting, and assist in maintaining operational continuity across our systems, hardware, and software platforms.

Zoom: Hardware Support Specialist

2 weeks ago

Taguig, National Capital Region, Philippines KMC Solutions Full time $104,000 - $130,878 per year

Hardware Support Specialist

Remote; Night Shift

Job Description:

The Hardware Support Specialist is responsible for supporting the end-to-end lifecycle of hardware devices provided through our Hardware-as-a-Service (HaaS) program. This role works closely with the field sales team, engineering, leasing vendors, and OEM hardware partners to ensure a smooth experience for customers during device returns, buyouts, and ongoing technical support.

Job Responsibilities:

  • Customer Device Return Support:Assist field sales teams by managing customer requests related to reverse logistics, including generating and distributing return shipping labels.
  • Leasing Coordination:Validate the return and status of devices with external leasing vendors to ensure compliance and accurate record-keeping.
  • Buyout Quote Management:Process and deliver accurate customer buyout quotes upon request, supporting purchase decision-making and transitions.
  • Technical Follow-up:Follow up on customer support inquiries, including coordination with engineering for provisioning, deactivation, or device connection issues.
  • Hardware Partner Coordination:Redirect customers to appropriate hardware partners for issues outside the scope of the HaaS program, ensuring seamless resolution.
  • Cross-functional Collaboration:Work closely with internal teams including sales, engineering, and logistics to ensure operational efficiency and exceptional customer support.

Qualifications:

  • 3 to 5 or more years of experience in customer support, logistics, sales operations, or a related field.
  • Strong organizational and multitasking abilities with attention to detail.
  • Excellent written and verbal communication skills.
  • Experience coordinating with external vendors or leasing partners is a plus.
  • Familiarity with CRM tools (e.g., Salesforce, ServiceNow) and shipping/logistics platforms.
  • Comfortable working cross-functionally in a fast-paced, customer-driven environment.

It will also be favorable if you are knowledgeable in:

  • Knowledge of hardware lifecycle, provisioning, or hardware as a service models.
  • Experience in coordinating with technical teams or engineers.
  • Strong problem-solving and follow-up skills.